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    • High Speed Internet

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    • Getting Help with High Speed Internet

    Connection Problems cog 

     

    Solve common connection issues

    I have no connection

    Slow connection

    My connection is “off” and “on"

    Hissing or noise on the line

     

    I'm experiencing a service outage   
    		 
      Emailcog  

    Learn about the features and functionality of your email account.

     

    Most popular topics:

    Login to Verizon Online Email

    My Email is not working

    User name and password

    Email Settings

    Set up & Installcog 

    Review steps for setting up your High Speed Internet routers and home network

     

    Most popular topics:

    Get ready to setup High Speed Internet

    Install High Speed Internet

    Set up your wireless router

    Install DSL Filters
    		 
      Securitycog  

    Protect your computer from virus attacks, learn how to protect your children and your identifty online.

     

    Most popular topics:

    Verizon Internet Security Suite (VISS)

    Spam is overloading my account

    Virus protection

    Routers & Connected Devicescog 

    Routers:

    VersaLink 7500 Gateway

    Actiontec GT704WGB

    Actiontec GT704WG

    VersaLink 327W gateway

    Linksys BEFW11S4 router

    Verizon One

    Devices: Netbooks | Game console | iPhone and iPod Touch
    		 
      Home Networkingcog  

    Learn more about setting up and troubleshooting your Home Network.

     

    Most popular topics:

    Introduction to Home Networking

    Keep your Network secure

    Set up your Wireless Home Network

    Set up your Wired Home Network

    Sign-in Helpcog 

    You'll use your Verizon Online User name and password to access My Verizon features and Verizon Online Email.

     

    Most popular topics:

    Forgot your User name and Password?

    Login to Verizon Online Email

    Login to My Verizon
    		 
      Billing & My Verizon Account Toolscog  

    Learn about the My Verizon account tools available to you.

     

    Common billing and payment issues

     

    Most popular topics:

    Account Management tools

    Billing tools 

     
     
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    Did you know?

    Many equipment problems can be fixed in less than
    5 minutes!

    Make sure your equipment is plugged in and that the power is working in the rest of your house