Verizon Support

A leader in fiber optics, Verizon offers phone, Internet, TV, wireless and service bundles to residential, business, government and wholesale clients.

Welcome,Sign Out

Verizon Toolbar gives you Google search plus shopping and more.

Support

Your recent searches

Home

Dial-Up Internet

I want to:

Fix a problem
Set up or install

Topics

General support
Email
Billing
Account tools
Troubleshooting

More help

Sign-in help

Verizon SignIn Alerts

Sign in

for personalized, convenient support

What's this?

Get answers from our automated agent

Ask Verizon

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house

Why Sign In?

Get personalized Support content, Alerts and Notifications when you Sign In with your My Verizon ID and Password.

SignIn for Personalized Support

You have Internet

You're being redirected to the FiOS Internet support page.

Choose Your Internet Service

FiOS Internet

Includes an Optical Network Terminal (ONT) in your equipment setup
Connects to your modem using a coaxial cable
Gets up to 50/20 mbps download/upload speeds^*

High Speed Internet (DSL)

Is Verizon's DSL service
Connects to your modem using a phone line
Gets up to .5/1 mbps download/upload speeds^*

Dial-up Internet

Connects to your computer using a phone line
Produces a hissing sound when you initially connect to the Internet
Doesn't allow simultaneous phone and Internet use

Need help choosing?

Enter your User ID or Verizon phone number to find your Internet service.

Or Sign in for the best support.

^*Actual speed will be provisioned at the highest optimized speed range at your location.

What are My Alerts?

Check My Alerts for important information about your Verizon account, appointments, equipment, local outages and more.