Verizon Support
Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.
Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
Home
  • QuickGuides
  • TV
  • Internet
  • Phone
  • Home Control
  • Billing & Account
  • Forums
  • My Support
  • Contact Us
    •

    FiOS Internet

    I want to:

    Topics

    More help

  • Print


    1. Check the programs on your computer to see if you have program that scans for spyware by clicking on Start in the left Taskbar.


    2. Click All Programs. The programs loaded on your computer will display. If you have a program that scans for spyware, double-click the name of the program in the listing and follow the on-screen directions. [Show Me]


    3. If you don't have a program that scans for spyware, review the list of loaded programs for a virus scanning program like McAfee Antivirus or Symantec Antivirus. If you don't have a program for spyware or virus scanning, consider purchasing one of Verizon Online's products that offer spyware support assistance: Verizon Internet Security Suite, or Premium Technical Support


    4. In some cases, you can remove spyware by simply uninstalling the program or removing the virus that installed it. Unfortunately, many types of spyware are sophisticated enough to remain on your computer even after the original software is uninstalled.


    See Also: How can I tell if my computer has spyware?
    Privacy SettingsAccept CookiesAccept Cookies
    Contact Us
    Verizon SignIn Alerts

    Sign in

     

    for personalized, convenient support

    What's this?
    Did you know?

    Many equipment problems can be fixed in less than
    5 minutes!

    Make sure your equipment is plugged in and that the power is working in the rest of your house

    Verizon

    • Services
    • Shop
    • Support
    • Site Feedback
    • Announcements

    Shop FiOS

    • FiOS Internet
    • FiOS TV
    • FiOS Digital Voice
    • FiOS Bundles
    • Flex View

    Shop Standard Services

    Account & Services

    Email, News, & TV

    • Check Email
    • TV Listings

    Support