| Application | Description | Windows 7 32-bit compatible? | Windows 7 64-bit compatible? | Notes |
Verizon Internet Security Suite (VISS)
| Verizon security suite that includes antivirus, firewall, parental controls, spyware protection, fraud detection, privacy manger, pop-up blocker and more. | Yes | Yes | VISS 9.0 Beta Download now available for Windows 7 users only. All other customers will receive VISS 8.0.
Note: VISS 8.0 will not install on Windows 7. |
| Verizon Customized Web Browser | Internet Explorer is customized during Verizon registration process. Customization includes a Verizon toolbar, bookmarks, and home page. | Yes | Yes | If your Verizon browser customizations are missing after you upgrade to Windows 7, go to activate.verizon.net and complete registration again. |
| Verizon PC Checkup | Verizon PC Checkup provides automated computer repair for common problems such as connectivity, e-mail problems and wireless configuration. | No | No planned support | Compatibility update expected in January. If you upgrade to Windows 7 now, the current version of Verizon PC Checkup (6.1) will not launch. Attempts to install or re-install the application will fail. |
| AOL Portal | Verizon-AOL Portal | No | No | AOL is testing the AOL 9.5 browser, which should be available for download in early November. You may continue to use all of the functionality provided by AOL using Internet Explorer and visiting verizon-online.aol.com |
| Verizon High Speed Internet Installation CD | This CD is used to help setup your Verizon High Speed Internet service. | No | No | If you have already installed your Verizon service, the installation CD may no longer be necessary. Upgrading to Windows 7 or purchasing a new computer that has Windows 7 does not require that you use the CD to connect to your Internet service. Go to activate.verizon.net to download compatible software. You may also use the latest versions of Firefox to avoid these issues. |
| Games On Demand | Broadband Essentials & Extras Gaming service. | Yes | Yes | Fully compatible. |
| Verizon Activation Portal | This website is used to activate your service as well as download selected Verizon supplied software and custom browser settings. | Yes | Yes | Fully compatible. |
| Webmail | This is the online client for reading and sending mail. webmail.verizon.net | Yes | Yes | Fully compatible. |
| Netmail | This is the older online client for reading and sending mail. netmail.verizon.net | Yes | Yes | Fully compatible. |
| Starz | Online entertainment portal | Yes | Yes | In order to use Starz with Windows 7, you will need to download Starz. |
| Verizon Arcade | Online gaming portal | Yes | Yes | Fully compatible. |
What’s Next site | Verizon customer experience portal for new orders www.verizon.com/whatsnext | Yes | Yes | Fully compatible. |
| In-Home Agent | In-Home Agent is a configuration and troubleshooting tool. | Yes | Yes | Fully compatible. |
| FiOS Media Manager | Home media manager | | | Fully compatible. |
| Wi-Fi Connect | Wi-Fi client provided to enable access at hot spots nation wide. | Yes | Yes | Fully compatible. Both 32-bit and 64-bit versions are compatible |
| Yahoo Portal | Yahoo portal | Yes, partially compatible. | Yes, partially compatible. | Yahoo Messenger 9 is partially compatible at this time, with an update to 10 expected in November. Yahoo browser is not compatible at this time, but update expected in December. You can continue to receive all of your Yahoo content by using Internet Explorer 8 and visiting Verizon Yahoo home page. |
MSN Portal | MSN Portal | Yes | Yes | Fully compatible |
| Windows Live Portal | Windows Live Portal | Yes | Yes | Fully compatible. |
| High Speed Internet Service Checkup | Service Checkup is a configuration and troubleshooting tool for High Speed Internet customers. | No | No | The current release is not compatible with Windows 7. This includes new installations of Windows 7 as well as upgrades. An update is scheduled to fix this issue in January 2010. |
| Verizon Online Backup & Sharing | Verizon online file backup service. | Yes | Yes | New version now available for download with full support for Windows 7. |
| Verizon Speed Test | This site is for both High Speed Internet and FiOS customers to test their speeds. | Yes | Yes | Fully compatible. |
| Scan & Clean | Verizon online malware and virus scanner. | No | No | This product is not currently compatible with Windows 7. An update should be available before the end of March, 2010. |
| Zyxel USB Wireless Adapter | Wireless adapter provided by Verizon for connecting to wireless networks. | Yes | Yes | If you have the G220 v3, please use your CD to install the drivers. They are compatible. If you have a G220 v2 or do not have a CD, you can download the drivers from http://www.verizon.net/zyxel. |