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Switching to Verizon from another Internet Service Provider Each Internet Service Provider (ISP) has its own set of procedures for canceling service. Be sure to check with your old ISP for details on account cancellation obligations and procedures. For your convenience, we've included contact numbers and addresses for many ISPs in the table below.
Follow these steps to ensure a smooth transition to Verizon Online from another Internet Service Provider.
Step 1: Forward your email
Step 2: Move your Bookmarks and Favorites
Import Bookmarks or Favorites into MSN Premium Internet software
Internet Explorer automatically imports all your Netscape Bookmarks. On the Favorites menu, click the Imported Bookmarks folder to view them.
Import Bookmarks or Favorites into Netscape Navigator 4.7x
Step 3: Cancel your old Internet service
Cancel your old Internet service to ensure that you are no longer charged for it.
Before canceling your old service, remember that you must leave your old email account active for Return Path's email forwarding to work.
To help notify your friends and family of your new email address, you can use Return Path's "Notify Friends" feature to send a personalized message.