Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.
VerizonA leader in fiber optics, Verizon offers phone, Internet, TV, wireless and service bundles to residential, business, government and wholesale clients.
Home
  • TV
  • Internet
  • Phone
  • Home Control
  • Billing & Account
  • Forums
  • A-Z Help
  • My Support
  • Contact Us

    • FiOS Internet

    I want to:

    Topics

    More help

  • Print
    • Top Help Questions with FiOS Internet

     
      Connection Problems  cog  

     

    Solve common connection issues

    I have no connection

    Slow connection

    My connection is “off” and “on"

     

    I'm experiencing a service outage   
    		 
      Email cog  

    Learn about the features and functionality of your email account.

     

    Most popular topics:

    Login to Verizon Online Email

    My Email is not working

    User name and password

    Email Settings

      Set up & Install cog  

    Review instructions for setting up your FiOS Internet routers and home network.

     

    Most popular topics:

    Learn more about FiOS Internet

    Prepare for FiOS Internet installation

    Set up your wireless router

    Add a computer to your home network
    		 
      Security cog  

    Protect your computer from virus attacks, learn how to protect your children and your identifty online.

     

    Most popular topics:

    Verizon Internet Security Suite (VISS)

    Spam is overloading my account

    Virus protection

      Routers & Connected Devices cog  

    Fix your router:

    Verizon 9100EM and 9100VM

    Verizon MI424WR

    Actiontec RI408

    Actiontec MI424WR

    D-Link DI624 

    Add devices to your wireless network

    Netbooks | Game console | iPhone and iPod Touch
    		 
      Home Networking cog  

    Learn setting up and troubleshooting your Home Network.

     

    Most popular topics:

    Introduction to Home Networking

    Keep your Network secure

    Set up your Wireless Home Network

    Set up your Wired Home Network

      Sign-in Help cog  

    You'll use your Verizon Online User name and password to access My Verizon features and Verizon Online Email.

     

    Most popular topics:

    Forgot your User name and Password?

    Login to Verizon Online Email

    Login to My Verizon
    		 
      Billing & Account Tools cog  

    Learn about the My Verizon account tools available to you.

     

    Solve common billing and payment issues

     

    Most popular topics:

    Account Management tools

    Billing tools
     
    Contact Us
    FiOSInternetcogEMAIL ICONEMAIL ICONBilling PageIntroText=15200,15202,15245,15319,15071,15076,15208,15445,15575,15638,15646,15655,15671,15678,15449,22799,15688,15698,15704,15711,15713,15691,15690,15719,15735,15741,15747,15758,15733,15740,15763,16109,16178,15813,45602,16197,16207,16310,16315,16340,16357,16185,16184;;PageIntroImage=15076,22799,47596,15735,15758;PageIntroText1=15076,22799,15735,15741,15747,15758;Disclaimer=15071,15208,15200,15319,15245,15076,15445,44452,22799,15698,14930,15688,43559,15690,15713,16197,16207,16310,16315,15733,15719,15735,15741,15747,15758,15763,16109,44274,44111
    Verizon SignIn Alerts

    Sign in

     

    for personalized, convenient support

    What's this?
    Get answers from our automated agent
    Ask Verizon
    Did you know?

    Many equipment problems can be fixed in less than
    5 minutes!

    Make sure your equipment is plugged in and that the power is working in the rest of your house