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    •  What if I forget my Verizon Wi-Fi password? The Verizon Wi-Fi password can only be changed by the primary account owner. If you change your Verizon Wi-Fi password, you must provide the new password to all the sub-account owners you are allowing to use the Verizon Wi-Fi service.

    If you want to prevent a sub-account user who can currently use Verizon Wi-Fi from using it in the future, you can change the password and not share this new password with him or her.

    1. Open a browser like Internet Explorer and enter www.verizon.com in the Address field. [Show Me]


    2. Click My Verizon Services in the top toolbar.


      3. My Verizon Services

    3. Click Manage My WiFi.


      4. Manage My WiFi


    4. Click Change Wi-Fi Password. [Show Me]


    5. Enter your new password in the New Password field. [Show Me]


    6. Enter your new password a second time in the Confirm password field to ensure you entered it correctly.


    7. Click Submit. A screen will display to confirm your password has been changed.



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