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More help
This page provides links to set up instructions, remote control codes, user guides, videos and other information regarding your FiOS TV remote control. Find your remote control model below for links to specific information for that model.
If your remote is completely inoperable, order a new one at the FiOS Equipment and Accessories Store
IMPORTANT: Remote controls have different remote codes that work specifically for that make and model. Make sure you are using the codes designed to work with your remote control: Verizon P265 and P283 remote codes | All other remote codes
Instructions
Set up your remote
User guide
Remote codes
Find remote codes
No code for my device
Existing codes don't work
Guided help
Select Ask Verizon to the right.
Type setup remote to program or reprogram your remote.
Type broken remote to troubleshoot your remote control issue.
Trouble with your remote? See Fix remote control problems
Want to buy the Verizon P265 remote? Visit the FiOS Equipment & Accessories Store
Remote control at a glance
Set up remote to turn multiple devices on/off
Video help *
Basic functions
Buttons & features
Set up (with Guide)
Set up (without Guide) * Videos show Philips RC1445301
Video help
Set up (without Guide)
User Guide
Want to buy the Verizon P283 Big Button remote? Visit the FiOS Equipment & Accessories Store
Motorola 800 remote
Scientific-Atlanta remote
for personalized, convenient support
Many equipment problems can be fixed in less than 5 minutes!
Make sure your equipment is plugged in and that the power is working in the rest of your house
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*Actual speed will be provisioned at the highest optimized speed range at your location.
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