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Getting Started with High Speed Internet
Learn more about High Speed Internet, if your computer meets system requirements and the equipment you'll need to use High Speed Internet. ________________________________________________________________________________ About High Speed Internet
System Requirements
*The Check My PC tool may take a few moments to run, and is not compatible with Macintosh computers. ________________________________________________________________________________ High Speed Internet EquipmentVerizon Online provides a Self-Install Kit that includes the equipment needed for your High Speed Internet connection. Your Self-install Kit is delivered 1 or 2 days before your service-ready date. It includes the following equipment:
________________________________________________________________________________ InstallationVerizon High Speed Internet installation is a three-step process. First, you’ll install DSL filters on your phone devices (if applicable). Next, you’ll install your Router or Gateway. Then, you’ll install DSL software on your computer. After you order High Speed Internet, your Self-Install Kit, which includes your High Speed Internet Equipment, will arrive a few days before your Service Ready Date. Once your Service Ready Date arrives, you’ll install High Speed Internet. Important: Before you install High Speed Internet, make sure your Service Date has arrived. If you don’t know your Service Ready Date, visit the Order Status tool on the What’s Next Web site and enter your phone number and last name. To setup & install High Speed Internet, view the Quick Start Guide ![]() |
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