Learn more about High Speed Internet, if your computer meets system requirements and the equipment you'll need to use High Speed Internet.
________________________________________________________________________________
About High Speed Internet
*Actual speed will be provisioned at the highest optimized speed range at your location |
|
System Requirements
System requirements are a list of the minimum hardware and software resources your computer needs to work with Verizon High Speed Internet Service.
- Windows XP/Vista/Windows 7 or Mac OS X 10.3 or above
- Browsers Supported:
- Microsoft® Internet Explorer 7.x and 8.x
- Mozilla Firefox™ 7.x and up
- Chrome 15.x on the PC.
- Also supported Safari 5.x on the Macintosh®
- 100 Mb disk drive space
-
Ethernet USB connection
________________________________________________________________________________
High Speed Internet Equipment
Verizon Online provides a Self-Install Kit that includes the equipment needed for your High Speed Internet connection. Your Self-install Kit is delivered 1 or 2 days before your service-ready date. It includes the following equipment:
High Speed Internet Filters 
Note: If you are using your High Speed Internet service on the same line as your home phone, your kit includes filters that plug into your phone jacks and prevent the data and voice signals from interfering with each other. Which devices require filters? Power Supply 
HSI Installation Brochure
(1.5 MB).
Modem or Gateway
Ethernet Cable
Modem Phone Cord 
________________________________________________________________________________
Installation
Verizon High Speed Internet installation is a three-step process. First, you’ll install DSL filters on your phone devices (if applicable). Next, you’ll install your Router or Gateway. Then, you’ll install DSL software on your computer. After you order High Speed Internet, your Self-Install Kit, which includes your High Speed Internet Equipment, will arrive a few days before your Service Ready Date. Once your Service Ready Date arrives, you’ll install High Speed Internet.
Important: Before you install High Speed Internet, make sure your Service Date has arrived. If you don’t know your Service Ready Date, visit the Order Status tool on the What’s Next Web site and enter your phone number and last name.
