- How can I get Verizon Wi-Fi?
- What if I have a Verizon Yahoo!, Verizon with AOL®, or Verizon with Windows Live™ home page?
Introductory Information
- What is Verizon Wi-Fi?
- What is a hotspot?
- I have sub-accounts set up under my primary account. Will Verizon Wi-Fi work for these users also?
- Are there additional charges for the Verizon Wi-Fi service?
- Is Verizon Wi-Fi compatible with VPN?
Requirements
- Who qualifies for Verizon Wi-Fi?
- How do I know if I subscribe to a High Speed Internet plan that is eligible for Wi-Fi?
- How do I know if my laptop or netbook is compatible with Wi-Fi?
- What Internet browsers are supported for Verizon Wi-Fi?
- Do I need any additional equipment for Verizon Wi-Fi?
Locations
Using Verizon Wi-Fi
- What must sub-account owners do to use Verizon Wi-Fi?
- How will I know if I'm in a Verizon Wi-Fi hotspot?
- How can I tell if my Wi-Fi service has been activated?
- What factors can affect my connection speed while using Verizon Wi-Fi?
- Does the sign-on process protect my user name and password?
- How do I change my Verizon Wi-Fi password?
- How do I disconnect from the Verizon Wi-Fi connection?
- Are there any limitations to the activities I can enjoy at a Verizon Wi-Fi hotspot?
Troubleshooting
- Where do I go to get customer support for the Verizon Wi-Fi service?
- Will my security software affect my use of Verizon Wi-Fi?
- What if I have trouble connecting?
- What if I forget my Verizon Wi-Fi password?

