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Setting Your Home Voice Mail Ring Count Note This service is available where facilities permit for a small additional monthly fee for Basic, Standard and Deluxe. It is included at no additional charge with OnePoint Voice Mail.

Use Ring Count Change to decide how quickly your calls are answered by your Home Voice Mail. You can change this setting as often as you like. Depending on your location, you will designate this setting either by the number of rings or the number of seconds.

To set up Ring Count Change:

  • Lift the handset and press 5 8 #

    If you hear three short bursts of dial tone, the system is prompting you to enter the number of rings you want to hear before the call is forwarded to your mailbox. You can set the number of rings from 2-9.

    For example, if you want your phone to ring twice before the call is forwarded to your mailbox, press 2; if you want your phone to ring 5 times, press 5.

OR

  • If you hear a normal dial tone, the system is prompting you to enter the number of seconds you want your phone to ring before the call is forwarded to your mailbox. (Refer to the rings-to-seconds conversion chart below to set the number of rings.)

    For example: If you want your phone to ring twice before the call is forwarded to your mailbox, press 10; if you want your phone to ring 5 times, press 28.

Rings-to-seconds Conversion:

2 rings = 10 seconds
3 rings = 16 seconds
4 rings = 20 seconds
5 rings = 28 seconds
6 rings = 34 seconds
7 rings = 40 seconds
8 rings = 46 seconds
9 rings = 52 seconds

Note Keep in mind that many callers will hang up after a 5th or 6th ring.
Instructions for FiOS Digital Voice Calling Features

See also: Related Home Voice Mail topics
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