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How to Use Select Call Forwarding (Special) Note This service is no longer available to new customers. If you currently subscribe to this service, you will continue to receive the service, but you will not be permitted to re-subscribe to it if you remove it or transfer it to another customer at your current location or to a new location.   When Select Call Forwarding is on, all calls on your list will be sent to the forwarding number you request. Each time a call is forwarded, you will hear one short reminder tone on your home phone, but you will not be able to answer the call from your home number. Creating your Select Call Forwarding list You can create a list of 6 or 12 numbers, depending on your region, that you want to forward to another number within your regional calling area.

  1. Lift your telephone's receiver and listen for a dial tone.


  2. Press *63.
    Dial 1163 on rotary or pulse-dialing phones.


  3. Follow the recorded, automated instructions to set up your list.
    The phone numbers you enter on your Select Call Forwarding list will be repeated to you.


  4. Press 0 to hear the instructions again.


  5. Hang up the receiver when you complete your list.
    Select Call Forwarding begins forwarding those calls immediately.
Turning Select Call Forwarding on or off or making changes to your list
  1. Lift your telephone's receiver and listen for a dial tone.


  2. Press *63.
    Dial 1163 on rotary or pulse-dialing phones.
    In some areas, you must press *83 to turn Select Call Forwarding off.


  3. Listen to the current status of the service, either On or Off.


  4. Follow the recorded, automated instructions to turn the service on, off, or make changes to your list.


  5. Hang up the receiver when you finish making your changes.
    If you turned Select Call Forwarding off, no calls will be forwarded and all calls will now ring through.
Additional information
  • If your list is full, you must delete a number to make room for a new number.


  • If you are in an area where only 6 numbers can be forwarded, press *08 to remove all numbers from your list.


  • You may forward calls to any local or long distance number. If you forward to a long distance number, you will be charged for each completed call.


  • If you have measured or message service, the forwarded calls will be included in your phone bill.
Instructions for FiOS Digital Voice Calling Features


See also: Related Select Call Forwarding topics
Additional Calling Features
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