Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.
VerizonA leader in fiber optics, Verizon offers phone, Internet, TV, wireless and service bundles to residential, business, government and wholesale clients.
Home
  • TV
  • Internet
  • Phone
  • Home Control
  • Billing & Account
  • Forums
  • A-Z Help
  • My Support
  • Contact Us

    • FiOS TV

    I want to:

    Topics

    More help

  • Print
    • Return FiOS TV equipment

    If you need to return equipment to Verizon, start by finding the reason you are returning your FiOS TV equipment below.

     

    • Equipment is no longer needed
      If you have modified or cancelled your service, you'll need to return the unneeded equipment to Verizon.

      Return unneeded FiOS TV equipment

    • Equipment is broken
      If your equipment is not working, we'll try to fix the problem or we'll replace it. If we send you a replacement, you'll need to return the broken equipment to Verizon.

      Fix or replace broken FiOS TV equipment

    See also: Replace damaged or defective FiOS TV remote control
    SolutionDesc1=46686,46685;SeeAlsoLinks=45270
    Contact Us
    Verizon SignIn Alerts

    Sign in

     

    for personalized, convenient support

    What's this?
    Get answers from our automated agent
    Ask Verizon
    Did you know?

    Many equipment problems can be fixed in less than
    5 minutes!

    Make sure your equipment is plugged in and that the power is working in the rest of your house