High Speed Internet
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Fix your High Speed Internet problems
Top problems for High Speed Internet
My email is not working
Try these steps first
Make sure your Internet connection is working, that your login information is correct, and that your email box has not reached its capacity.
Check your email settings
Many email issues are solved by correcting your email settings: checking your DSL, mail server, and remote access settings.
I need help with my router or gateway
Your router or gateway is connected to Verizon High Speed Internet and can be used to set up a wired or wireless network. All your computers and devices that are connected to the network can access the Internet through your Verizon High Speed Internet connection.
I need email settings
The following are the settings to set up and configure your email , remote access, and FTP access for your home page address.
Username settings
Your Verizon Online username (for example, vzn12345)
Your Verizon Online password (for example, password1)
High Speed Internet (DSL) settings
Domain: dsl.verizon.net
Network protocol used: TCP/IP
Mail server settings
Incoming mail server (POP3): incoming.verizon.net
Incoming server port numbers: 995
Outgoing mail server (SMTP): outgoing.verizon.net
Outgoing server port numbers: 465 Why is this important?
Your Verizon Online username
Your Verizon Online password
Make sure "This server requires a secure connection (SSL)" is checked.
Remote access settings (Dial-up)
Domain: verizon.net
Network protocol used: TCP/IP
NOTE: Remote access is available only if you subscribe to dial-up roaming with your Verizon High Speed Internet service.
All top High Speed Internet fixes & solutions
Many equipment problems can be fixed in less than 5 minutes!
1. Make sure your equipment is plugged in and that the power is working in the rest of your business.
2. Try turning all of your equipment off, unplugging it for a minute, then plugging everything back in and turning it on.