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for personalized supportHigh Speed Internet
Set up or install
Getting started with High Speed Internet
Before you install High Speed Internet
Check your computer
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If you are viewing this page with the same computer that you will use with High Speed Internet, use the Check My PC Tool to automatically check your computer.
- NOTE: The Check My PC tool may take a few moments to run, and is not compatible with Macintosh computers.
Confirm your Service Ready Date
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The Service Ready Date is the day that Verizon High Speed Internet activates the DSL signal on your telephone line.
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Wait until your Service Ready Date arrives before installing Verizon High Speed Internet software.
- Don’t know your Service Ready Date? Visit the Order Status tool on the What’s Next web site and enter your phone number and last name.
Check your Self-Install Kit
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Your Self-Install Kit is delivered 1 or 2 days before your Service Ready Date.
Your Kit should have: -
DSL filters
If you plan to use High Speed Internet service on the same line as your home phone, your kit includes filters that plug into your phone jacks and prevent the data and voice signals from interfering with each other.
Which devices require filters?
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Modem or gateway
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Cords & cables
Power supply cord
Phone cord
Ethernet cable
- Verizon Installation CD
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High Speed Internet Quick Start Guide
Install High Speed Internet
Before you install
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Wait until your Service Ready Date arrives. Don’t know your Service Ready Date? Visit the Order Status tool on the What’s Next web site and enter your phone number and last name.
- You’ve received your Self-Install Kit and have the necessary equipment to install High Speed Internet