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Community \ Verizon Washington, DC \ Customer Information
DC Relay Service
Important Telephone Numbers
Authorized Payment Locations
Economy II Telephone Service
Message Rate "B" Service
DC Relay Service

What is DC Relay service?
DC Relay Service is operated 24 hours a day, seven days a week under contract for Verizon DC by AT&T. DC Relay transmits conversations between people who use text telephones (TTYs), or telebraille (TB) and people who use voice telephones.
How does Relay service work?
A person who is deaf, hard-of-hearing or speech disabled types his or her conversation using a TTY. A person who is deaf and blind may use either a TTY or a TB. The message is relayed by a skilled Communications Assistant (CA) who reads it to the hearing person. The CA relays the hearing person's exact spoken words by typing them back to the TTY user, verbatim. Each call is handled in strict confidence.
DC Relay service - contact numbers
The easiest and quickest way to contact DC Relay is by dialing 711. TTY users can access DC Relay by dialing 202-855-1234. Voice users can access DC Relay by dialing 202-855-1000.

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