The employees of Verizon-PA are committed to providing our customers with the finest telecommunications experience - combining a dedication to service with quality products and services.

Our commitment extends beyond telecommunications.  We wholeheartedly support endeavors that improve the quality of life in neighborhoods across the State of Pennsylvania. Verizon Pennsylvania offers four programs to help our low-income residential customers get or keep their telephone service: Lifeline Service, Lifeline 135 Service, UTAP Program and Link Up America. If you have a low income and do not have phone service or may lose your phone service, you may qualify for these programs.

You can get Lifeline Service if :

• No one claims you as a dependent on their Federal Income Tax, unless you are 60 or older

AND You are in one of these programs:

• General Assistance (GA)
• Supplemental Security Income (SSI)
• Temporary Assistance for Needy Families (TANF)

 OR Your yearly income is at or below 100% of the Federal Poverty Guidelines.

 You can have:

• One Touch-Tone phone line with either Local Area
• Standard Usage Option or Local Area Unlimited Usage
• Lifeline Toll Restriction at no charge option
• Call Trace is allowed at the current charge
• Caller ID Blocking - Number Only per call blocking or Line Blocking
• Reduced Installation charges
  

You cannot have: 

•  Optional Services such as Call Waiting, Home Voice Mail, Caller ID, etc.

• No one claims you as a dependent on their Federal Income Tax, unless you are 60 or older

AND you are in one of these programs:

• General Assistance (GA)
• Supplemental Security Income (SSI)
• Temporary Assistance for Needy Families (TANF)
• Food Stamps
• Low Income Home Energy Assistance Program (LIHEAP)
• Medicaid
• Federal Public Housing Assistance 
• State Blind Pension 
• National School Free Lunch Program
               

OR if your yearly household income is at or below 135% of the Federal Poverty Guidelines.

You can have one Touch-Tone phone line with either:

• Local Area Standard Usage Option
• Local Area Unlimited Usage Option
• Lifeline Toll Restriction at no charge
• Optional Services such as Call Waiting, Caller ID, Home Voice Mail, etc. at current charges.
• Reduced Installation charges.

You can get UTAP only if you are:

• In the former Verizon PA service area
• An existing or approved Lifeline customer.

Please call Verizon PA at 1-800-VERIZON (1-800-837-4966) or click on the "Application Form" link on the right-hand side of this page.

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