Best Wireless Service Overall
Ski Magazine
November, 2003 

Excellence in Information Integrity
Leadership Award - Excellence in Information Integrity Program
Unitech Systems, Inc. and the Information Integrity Coalition
September 2003

Broadband Provider of the Year - Verizon Avenue
Cornerstone Award
Broadband Properties Magazine
September 2003

Editor's Choice Award - Verizon Online DSL with MSN Service
8.5 on10-point scale for consumer technology products and services
CNET
August 2003

Best Performing Network - Verizon Wireless
#1 in J.D. Power Study
J. D. Power and Associates 2003 Wireless Network Quality Assessment Study
July 2003

Supplier of the Year in Information Technology for JC Penney
For Enterprise Solution Group's approach to service
JC Penney
July 2003

Among Top Two Telco's for Local and Long Distance Service
University of Michigan's American Customer Satisfaction Index (ACSI)
July 2003

2003 Vertical Solutions Company of the Year
For customized enterprise market strategy--Verizon Solutions Group
Frost & Sullivan
April 2003

BellSouth's Supplier of the Year - Verizon Logistics
BellSouth
April 2003

Top Telecom Rankings in Study of Online Service by Fortune 100 Companies
#6 overall, #3 in online privacy for companies
The Customer Respect Group's 2002 Study of Fortune 100 Companies
March 2003

Commendations for Customer Service in New York
For excellent service during 2002
New York Public Service Commission
March 2003

Certified for quality standards by TL 9000, Quality System for the Telecommunications Industry.
The quality of Verizon's hardware, software and services meets the quality system requirements for suppliers of telecommunications systems.