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Privacy Policy
Cookies and Web Beacons
Cookies:
A cookie is a small data string that is written on your computer hard drive by a Web server. (A Web server is the computer that "hosts" a Web site and responds to requests received from your computer.) This data string contains a unique user ID which allows Verizon or its vendors to customize your experiences on our sites. For example, cookies allow us to deliver advertising and other content specific to your interests, keep track of your online ordering and alert you to new products or promotional opportunities based on your current services.

Cookies are an integral piece of the Web's technical infrastructure because they enable a Web site to maintain information when a user's Web browser requests a series of Web pages. Without cookies, for example, a Web site owner would not recognize that a user just completed the first step in a given online ordering process so that the second step can be presented. Cookies facilitate a coherent, contextual, and customized Internet session.

Information gathered from cookies also helps the Web site owner know how the site is performing and provides information to support customizing and improving the site and its messages and advertisements.

Web Beacons:
Third-party advertisers also may use a technology called Web beacons to measure the effectiveness of ads. Some Verizon Web pages contain web beacons in the form of clear .gif files, which are electronic images that allow a third-party to collect anonymous information about your visits to our site. This anonymous information is used to provide advertisements about products and services of potential interest to you. No personally identifiable information is collected during this process.

How to Delete or Disable Cookies
You may choose to change your browser settings to disable cookies. Please be aware that cookies may be required to complete certain functions on Verizon sites and on other Web sites, such as ordering products and services online. To remove cookies from your browser simply choose from the list below and click on the name of the browser you use to access the Internet to find the appropriate instructions.

PC Users Macintosh® Users
Microsoft® Internet Explorer 7.x
Microsoft Internet Explorer 6.x
Mozilla Firefox™ 3.x
Mozilla Firefox 2.x
  Safari 3.x


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TRUSTe Privacy Program

Verizon Participates in the TRUSTe Privacy Program

TRUSTe: Click to Verify The TRUSTe seal confirms that Verizon is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent organization that seeks to build users' trust and confidence in the Internet by promoting the use of fair information practices. Verizon wants you to feel confident about your privacy when you use our Web sites (verizon.com, verizonmarketing.com, verizonwireless.com, mci.com, verizonbusiness.com, vzw.com, vzwshop.com, and verizon.net) so we ask TRUSTe to review these sites to ensure compliance with its guidelines.

Please contact us if you have questions or concerns regarding our privacy policy. If you have not received acknowledgement of your inquiry or your inquiry has not been addressed satisfactorily, you should contact TRUSTe who then will serve as a liaison to help resolve your concerns.

The TRUSTe program covers only information that is collected through Verizon's Web sites and does not cover information that may be collected through software downloaded from the sites.

Better Business Bureau OnLine

Verizon is accredited by the Better Business Bureau OnLine (BBBOnLine)

Better Business Bureau: Accredited BusinessThe BBBOnLine seal confirms that Verizon is an accredited business that abides by the BBB's Code of Business Practices. This Code represents sound advertising and selling practices that enhance customer trust and confidence in a business. With regard to safeguarding privacy, the BBB Code requires accredited businesses to protect any data they collect against mishandling and fraud, collect personal information only as needed, and respect the preferences of customers regarding the use of their information.
© 2009 Verizon
TRUSTe Certified Privacy Better Business Bureau: Accredited Business