Privacy Policy
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Customer Proprietary Network Information (CPNI) for Telecom Consumers
National - Residential - All states except for California, Texas.Under Federal Law, Verizon is required to provide notification every two years that you have the right, and we have the duty, to protect the confidentiality of your telecommunications service information. This includes information regarding the type, technical arrangement, quantity, destination, and amount of use of your telecommunications services, and the related billing for these services. We may use this information for marketing purposes, without further authorization by you, to offer you the full range of communications-related products and services available from Verizon and its affiliates, and to offer you a package of services tailored to your specific needs. These services may be different from the type of services you currently buy from us. Without further authorization by you, Verizon may also share this information with its affiliates and agents to offer you the full range of products and services mentioned above. In addition to local telephone services, these services include long distance, wireless, Internet access and video services. A more complete description of the Verizon companies and their service offerings is available at www.verizon.com or you may call your Verizon service representative. If you wish to restrict how Verizon and its affiliates use your information to offer you additional or different services than the type of services you currently receive from us, please call us at any time. Please have your bill and account number available. You may call this number at any time to register or remove your restriction. Your decision will remain in effect until you tell us otherwise. If you have previously restricted use of your telecommunications service information, no action on your part is required unless you wish to remove the restriction. Whatever you decide will not affect our provision of service to you and does not eliminate all other marketing contacts by Verizon. If you have any questions, please call your service representative or account manager. Back to Privacy Policy
CPNI Opt-Out -- State-Specific 800#'s
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Other Privacy & Policy Links TRUSTe Privacy Program
Verizon Participates in the TRUSTe Privacy Program
The TRUSTe seal confirms that Verizon is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent organization that seeks to build users' trust and confidence in the Internet by promoting the use of fair information practices. Verizon wants you to feel confident about your privacy when you use our Web sites (verizon.com, verizonmarketing.com, verizonwireless.com, mci.com, verizonbusiness.com, vzw.com, vzwshop.com, and verizon.net) so we ask TRUSTe to review these sites to ensure compliance with its guidelines.Please contact us if you have questions or concerns regarding our privacy policy. If you have not received acknowledgement of your inquiry or your inquiry has not been addressed satisfactorily, you should contact TRUSTe who then will serve as a liaison to help resolve your concerns. The TRUSTe program covers only information that is collected through Verizon's Web sites and does not cover information that may be collected through software downloaded from the sites. Better Business Bureau OnLine
Verizon is accredited by the Better Business Bureau OnLine (BBBOnLine)
The BBBOnLine seal confirms that Verizon is an accredited business that abides by the BBB's Code of Business Practices. This Code represents sound advertising and selling practices that enhance customer trust and confidence in a business. With regard to safeguarding privacy, the BBB Code requires accredited businesses to protect any data they collect against mishandling and fraud, collect personal information only as needed, and respect the preferences of customers regarding the use of their information. |