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Privacy Policy
A Message from Verizon's Chief Executive Officer
At Verizon, privacy is a key priority. We know that consumers will use the full capabilities of our communications networks only if they trust that their information will remain private. Our employees understand their responsibility to protect the privacy of customer information, and we have extensive safeguards in place to shield customer information from unauthorized access, use or disclosure.

To help consumers understand our policies and the tools available for protecting their personal information, we are introducing a single, easy-to-understand Privacy Policy covering all Verizon's customers and Web site visitors in the U.S. It describes in simple terms what information we collect, how we use it, and what choices customers have over how we use their information. You can find quick answers to immediate questions on the summary page, as well as links to the full details of our policies.

Protecting the privacy of customer information is at the very heart of our business. The Verizon Privacy Policy spells out that commitment and gives us and our customers a guide for putting it into action, every day.

Ivan Seidenberg, CEO

Updated June 2009

TRUSTe Privacy Program

Verizon Participates in the TRUSTe Privacy Program

TRUSTe: Click to Verify The TRUSTe seal confirms that Verizon is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent organization that seeks to build users' trust and confidence in the Internet by promoting the use of fair information practices. Verizon wants you to feel confident about your privacy when you use our Web sites (verizon.com, verizonmarketing.com, verizonwireless.com, mci.com, verizonbusiness.com, vzw.com, vzwshop.com, and verizon.net) so we ask TRUSTe to review these sites to ensure compliance with its guidelines.

Please contact us if you have questions or concerns regarding our privacy policy. If you have not received acknowledgement of your inquiry or your inquiry has not been addressed satisfactorily, you should contact TRUSTe who then will serve as a liaison to help resolve your concerns.

The TRUSTe program covers only information that is collected through Verizon's Web sites and does not cover information that may be collected through software downloaded from the sites.

Better Business Bureau OnLine

Verizon is accredited by the Better Business Bureau OnLine (BBBOnLine)

Better Business Bureau: Accredited BusinessThe BBBOnLine seal confirms that Verizon is an accredited business that abides by the BBB's Code of Business Practices. This Code represents sound advertising and selling practices that enhance customer trust and confidence in a business. With regard to safeguarding privacy, the BBB Code requires accredited businesses to protect any data they collect against mishandling and fraud, collect personal information only as needed, and respect the preferences of customers regarding the use of their information.
© 2009 Verizon
TRUSTe Certified Privacy Better Business Bureau: Accredited Business