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Privacy and Customer Security Policies |
| Do Not Call Policy* |
If you don't want to receive sales calls from Verizon, you can ask us to place your telephone
number on Verizon's "Do Not Call" list. In compliance with federal and state laws, we'll document
your request immediately. Please allow up to 30 days for your telephone number to be removed from
any sales programs that are currently underway.
• Your request can be in writing or by phone, and must include, at a minimum, your telephone number.
• If you have multiple telephone numbers, tell us all numbers that you want to be included.
• Residential customers will remain on our "Do Not Call" list for five years, unless you ask to be
removed. Business customers will remain on our "Do Not Call" list for one year, unless you ask
to be removed.
• If your telephone number ever changes, you must give us your new information for your "do not call"
status to remain in effect.
When we solicit prospective customers, we also honor "do not call" requests on behalf of consumers
from the Direct Marketing Association and various state-agency lists. Many state "do not call"
regulations and the Direct Marketing Association permit companies to contact their own customers
even though they are on these "do not call" lists. Therefore, if you are a Verizon customer,
you may be contacted by Verizon even though you are on a state or the Direct Marketing Association's
"do not call" list. If you do not want to be contacted by Verizon even though you are a customer,
simply follow the steps above to be placed on Verizon's "Do Not Call" list and your request will be honored.
Being on Verizon's "Do Not Call" list means that you won't receive sales calls by anybody
representing Verizon. We may still contact you, however, for non-solicitation purposes.
This would include things like surveys, billing and other service-related matters.
For more than a century, customers have counted on Verizon's telephone companies to respect and
protect the privacy of information we obtain in the normal course of providing service. While we
are working hard to serve you in new and exciting ways, our commitment to protecting your privacy
remains as strong as ever.
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Updated August 2007
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has its own "do not call" policy. Please contact directly if you desire to be placed on its "Do Not Call" list.
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