Verizon Participates in the TRUSTe Privacy Program[ more ]
Verizon is accredited by the Better Business Bureau Online (BBBOnLine)[ more ]
The BBBOnLine seal confirms that Verizon is an accredited business that abides by the BBB's Code of Business Practices. This Code represents sound advertising and selling practices that enhance customer trust and confidence in a business. With regard to safeguarding privacy, the BBB Code requires accredited businesses to protect any data they collect against mishandling and fraud, collect personal information only as needed, and respect the preferences of customers regarding the use of their information.[ less ]
Recent Changes to the Policy
In the section entitled, "Information Provided To or Used by Third Party Advertising Entities," we describe a modification to the Verizon relevant online advertising program which allows Verizon and other marketers to better reach Verizon online customers.
In this program, Verizon uses your postal address, information about your Verizon products and services, and demographic and interest information provided by others to determine whether you fit into an audience an advertiser is trying to reach. (Prior to this update, the Verizon online portion of this program used only postal address.) Verizon does not share any information that identifies you personally with advertisers as part of this program and customers may choose not to participate.
Addition of Redbox Instant by Verizon
A new section was added to let Redbox Instant by Verizon customers know that when you subscribe to or use these services, information will be shared with both Redbox and Verizon. In addition, we include video streaming and video packages and usage as well as movie rental and purchase data in the list of information collected when you use Verizon products and services. The policy also describes how you may opt-out of Redbox Instant by Verizon marketing emails or texts and how you may update your Redbox Instant by Verizon account information.
Additional Detail About Information Collected from Customers
In the “Information You Provide” section of the policy, we clarify that information collected when you enter a Verizon-sponsored or affiliated contest, sweepstakes or similar promotion might be released as part of the program’s administration - for example, when the list of winners is published or for prize fulfillment.
Updated March 2013