Verizon Airfone® is committed to your satisfaction. That's why, no matter what your question, you can get assistance from a friendly Airfone Customer Service Representative.

Assistance on the aircraft
Dialing "0" while in-flight will connect you, at no charge, with an Airfone Customer Service Representative. Also, the Help menu on the handset screen gives you step-by-step instructions for using many of the Airfone features. There is also no charge for using the Help menu.

Assistance on the ground
Call us toll-free at (800) AIRFONE. Our Customer Service Center hours are Monday - Friday, 8:00 a.m. - 6:00 p.m. CT.

Assistance online
E-mail your questions to the Airfone Customer Service Department at airfonehelp@verizon.com. A prompt response is guaranteed!