Important account information communicated through e-mail may be affected by any e-mail filtering "SPAM" software you have installed on your computer.
Verizon uses your e-mail address to:
- Confirm your registration, online order status or payment confirmation.
- Notify you when your bill is available for viewing online.
- Respond to inquiries.
- Keep you updated about news and information relevant to your account(s).
To ensure that you receive important e-mails from Verizon, please do one of the following:
- Add the "verizon.com" and "vznotes.com" domains to your e-mail "safe list".
- If your settings do not allow you to add e-mail addresses to a "safe list," use the Help section or contact your e-mail/Internet provider's Customer Support to research your configuration options.
- Disable your e-mail filtering "SPAM" software.