Find out more detailed information about our residential products and services before ordering or contacting us.

Residential Internet Access Products
Dial-up Access

• For information and dial-up access and availability, click here.
• To speak with a sales representative, call our toll-free number, 1-888-483-6381.
• Find a dial-up access number in your area.
  
  Please choose your dial-up number carefully. Verizon Online may not be accessible as a local telephone call in your area or under your existing calling plan. If this is the case, you may incur toll or long distance charges when you use the service. If you select a number that is a toll call, you will be responsible for all toll or long distance charges you may incur. Verizon Online will not reimburse you for these charges. Please consult the consumer guide section of your telephone company's white pages or call your local telephone provider's business office.

To make changes to your account

• Please contact our Verizon Online business office to make changes to your account. You can contact us at 800 567-6789 You may also email your request to billingservices@verizon.net.

ISDN

• To speak with a sales representative, call our toll-free number, 1-888-483-6381.

DSL

• If you are a new customer and you would like to order Verizon Online DSL now, click here to see if DSL is available in your area. If you are a current Verizon Online customer and would like to upgrade your dial-up service to DSL, please call 1-888-467-2375.

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