If you need technical assistance with your Verizon Online service, e-mail, desktop browser or Internet e-mail program, avoid waiting for an answer over the phone by using the Verizon Online Support Center or our Online Help Desk.

Verizon Online Support Center

With it's diagnostic and repair capability, the Verizon Online Support Center is the fastest and easiest means to the resolution of most common Internet service issues. To launch Support Center,  click the  icon on your desktop. If you don't have a Support Center icon, take a few minutes to download Support Center now.

Technical Support via e-mail

• To contact us via e-mail, please click here and complete our e-mail form for technical assistance.
  
  Technical Support via phone

• To speak with one of our technical support representatives, call the appropriate toll free number listed below:
  • Dial-up Access/ISDN
    1-800-567-6789 (24 hours-a-day, 7 days-a-week)
  • Consumer DSL (Dynamic IP)
    1-800-567-6789
  • Business DSL (Static IP)
    1-888-649-9500