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At Verizon, we want to educate you about your payphone service so that you can make the best decision. Whether you now have a payphone provider or are just shopping around, Verizon will answer any questions you may have and discuss the potential revenue streams you may receive, with no hassles and at no cost to you.

How do I get started with Verizon Payphones?

Please click on the Contact Us page, or call 800-PUB-TELL (800-782-8355). Remember to include the information that is requested. One of Verizon's expert consultants will contact you shortly.

What are the benefits of becoming a Payphone Partner with Verizon?

Verizon Payphones attract customers. We know that payphone users want phones that are reliable and clean. Verizon payphones are built for years of reliable service and are maintained by our highly trained professionals. We know that our location partners want fair compensation. Verizon pays competitive commissions on local and regional toll* call revenue, as well as long distance revenue, if you allow Verizon to select the long distance carrier for you. Payphone customers trust and are loyal to the Verizon brand, seeking out our reliable payphones over other alternatives. After all, we are a name customers rely on at home, at work and at play for their telecommunications. Verizon receives consistently high ratings in our quarterly customer surveys, plus we offer clear dialing instructions and 911 (where available) access.

Our distinctive signage alerts your customers to our payphones, and they can be assured of predictable calling rates, clear connections, cleanliness and change returned for uncompleted calls.

Do all payphones provide the same quality of service?

No. The quality of service varies widely according to which company is providing the service. Each company sets its own standards for repair, service, pricing and collection. It is important to find out what those standards are and the experience of their maintenance and repair technicians before selecting a payphone provider.

Do all payphone providers offer the same commissions?

No. Deductions from gross revenue earned at the payphone vary from company to company. It is important to find out what deductions will be made and the net to be paid on the commission, prior to signing the contract.

You should seek a payphone provider that puts commission dollars in your pocket, not the biggest commission percentage on a contract. In addition, some payphone providers pay high-percentage commissions on certain types of revenue and not on others.

Aren't all payphone providers generally the same? Can't all payphone providers place a payphone anywhere?

No. Many companies are limited to locations where they serve. Verizon can place payphones in 33 out of 50 states. There are differences between payphone providers. In addition to commission differences mentioned above, there are many other factors you should consider: reliability, maintenance, customer brand loyalty and outstanding service.

I want to provide my employees and customers with the convenience and reliability of a Verizon public payphone, but I'm not sure the location provides enough daily use to support it.

Verizon's Coin Business/Single Line/Semi-Public/Custom service can be tailored to your needs. With this type of service you can have a Verizon payphone installed at your place of business by paying an installation charge and a reasonable monthly fee.

Not only will you receive high quality local and regional toll* service, you can also benefit from Verizon negotiating the long distance portion of your service. You will get reliable and reasonably priced long distance service from a well-known competitive company, arranged exclusively through Verizon.


How can I become a Verizon Public Communications service provider?

Just click the Contact Us button and fill in the information. Please remember to give your name, your company name and a telephone number where you can be reached. One of our telecommunications specialists will be contacting you with more information.

This service may not be available in all areas. All Verizon products and services are subject to terms and conditions contained in their applicable tariffs. Any differences between the service, terms or prices posted here and the tariff will be resolved in favor of the service, terms and prices outlined in the tariff.
 

*Regional toll calls are IntraLATA calls
 

Call 800-PUB-TELL or 800-782-8355
Contact Verizon Payphones