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Verizon Services for COPT Coin Lines
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Customer Owned Pay Telephones (COPT)
COPT Coin Lines
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A Customer Owned Pay Telephone (COPT) is, simply put, a pay telephone provided by an Payphone Service Provider (PSP). Through the Verizon NPCC, a coin line is connected to the point of demarcation of the site location for your "Dumb" telephone (a pay telephone not equipped with special programming features). The demarcation is the point between the wiring that Verizon, as your local telephone company, provides and the wiring you install to connect your own telephone. All dialing patterns and call rating are done by the Verizon network (instead of by the programming in a "Smart Phone", or COPT) to local calling and Market Service Areas (intraLATA areas). This information is provided in the local telephone directory for that exchange.

For collect or 3rd number billed calls inward to your phone, Verizon provides Billed Number Screening (Inbound Call Operator Screening) which should prevent those types of calls from being billed to your line. Selective Class Call Screening (Outbound Call Operator Screening) provides screening for calls that originate from your telephone and require processing by an electronic or live operator. Normally one-way or two-way service for your COPT Coin line is optional. One-way service, or inward call blocking, blocks any inward calls to your pay telephone.

If you are a new PSP or new to Verizon, some requirements need to be met before Verizon is capable of providing service to you. A PSP profile is needed for us to establish an account for you. In addition, some states require proof of certification. To obtain COPT Coin service, the submission of an application is required for each location you install a pay telephone. However, if you request the same service(s) for all of your pay telephone lines, we have a new option called "Rapid App". You submit an application that details the features you desire just ONCE; thereafter, whenever you need a new line, you merely input the information for the site location needed and Verizon will maintain on file the features desired which we'll program on all of your payphone lines.

Another exciting new option is the Blanket Agency Agreement. In the past, a signed agreement between the PSP and the site owner was required with each application. With the Blanket Agency Agreement, it eliminates the need to submit individual Letters Of Agency for each site location, and is kept on file by Verizon to allow subsequent applications to be processed upon receipt of a new application. Therefore, it enables the PSP to truly use our web site to request services without the inconvenience of faxing any additional forms involved.