Verizon - Payments


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	Taxes

	Payments

	Consolidated Bills

	Mailing

	Billing Adjustments

Mail Using the postal service, please allow 7 to 8 business days before the due date on the phone bill to avoid late payment charges. Please use the provided return envelope and remittance slip to accompany your payment.

Credit card payments Verizon offers you the convenience of making your payment(s) with your VISA or MasterCard. To set up a credit card account please fax us (1-800-483-4534) the following information:

•	Your payphone telephone numbers

•	Amount to be paid on each account

•	Your vendor name, contact name and your phone number


	Verizon will fax or mail a credit card receipt to you, whichever you prefer. Payment problems

Inability to pay
If you are currently unable to pay the full amount of your monthly payment, or if you have a past due amount on your bill, please call us to avoid having your line disconnected. Our representatives will gladly make payment arrangements. However, once an arrangement is made, it cannot be extended and failure to meet the terms of the agreement will result in disconnection.

Payment error
If you have made a payment that is not posted to your current bill, please contact the NPCC (1-800-483-2678) to determine whether your payment has been received since your bill was printed. Allow two weeks from the date you mailed your payment for Verizon to post it in our billing system.

If the payment has not been posted to the account, verify with your bank that the check has cleared and get a photocopy of both the front and back of the check. Then fax to the NPCC both sides of the check along with the telephone numbers to which the payment should have been applied.

The NPCC will forward your information to the Billing Investigation Department. Please allow 4-6 weeks for the investigation. Meanwhile, we'll note your account to prevent disconnection as the search for the misapplied payment proceeds.


	Changes

1.	Change billing date If you want to receive all your bills on the same day in the mail, Verizon can change your billing cycle date. Contact our office for details.

2.	Change billing address If your business address has changed please mail or fax a written request to change your billing address, along with a list of all your accounts. Depending on the state tariff, you may be charged for this change. For the exact cost, please call our office toll-free, 1-800-483-2678.