Update your location
If you are a current Verizon customer, please provide your telephone number when prompted to do so by our Voice Response Unit. To further protect your personal account information and to speed up the handling of your request, we suggest or recommend that you have your bill available. Sample bill
Due to a temporary work stoppage, you may experience longer than normal hold times when calling our customer service centers. We apologize for the inconvenience and appreciate your patience.
Sales-related Product Questions for New Service or Changes to Existing Services.FiOS 1 888-881-8161High Speed Internet 1 888-625-8111Monday - Sunday 8:00am - 12:00am ESTNew Service, Changes to existing Service and Billing Questions.English1 800-VERIZON (1 800-837-4966)Monday to Friday 8:00am - 9:00pm Saturday 9:00am - 5:00pmCentro Hispano de VerizonSu codico de area + 890-2005Lunes a Viernes 8:00am a 6:00pm ESTChineseYour area code + 890-1590Monday - Friday 8:00am - 6:00pm ESTKoreanYour area code + 890-1766Monday - Friday 8:00am - 5:00pm ESTRussianYour area code + 890-1755Monday - Friday 8:00am - 6:00pm ESTFiOS 888-553-1555Customer Service - Monday-Friday 8:00am - 6:00pmTechnical Support 24/7High Speed Internet 800-567-6789Customer Service - Monday-Friday 8:00am - 6:00pm ETTechnical Support 24/7Center for Customers with Disabilities Voice & TTY Your area code + 890-0550Monday - Friday 8:30am - 5:00pm ESTPayment Information and Payment arrangementsEnglish 800-698-3545 24-Hour Account InformationEspanol800-281-6118 Informacion de cuentas, disponible las 24 horas. Repair (24 hours) 1-800-VERIZON (1-800-837-4966)