After watching workers lay fiber optic through our neighborhood, I contacted Verizon and changed my DSL Internet to FiOS. At that time my television was provided by a satellite company and I had a contract so without benefit of bundling services I was paying a lot of money each month. I was happy with satellite though it was pricey and in those instances when a severe storm came through, our service was lost. Finally the agreement ended and in response to an ad mailed to me from Verizon, I made the transition to FiOS television and bundled my services. The bundled cost saved me a lot of money each month and my original 20/5 Internet connection increased to 36/36.

I am very impressed with the service. I have telephone, television and Internet. The picture is as good as or exceeds satellite (which far exceeded cable that I had before satellite). Friends who have cable tell me they experience a lot of problems, but FiOS has, so far, been flawless. The multi-room DVR makes viewing in any room a breeze; there are good On Demand HD selections, both paid and free to choose from. The high definition image is excellent and appears to be largely uncompressed compared to cable. There's no loss of image in storms and the high speed Internet is dependably fast compared to cable. I highly recommend FiOS!

I have FiOS Internet 25/5. This service represents a vast improvement over my previous cable Internet service. There are no delays for downloads or streaming. Uploading business documents to clients is simple and there are never problems. Watching videos from YouTube or Netflix is as good as it gets. And the connection is extremely reliable. There is never a service outage or service interruption of any sort.

I used to be a despondent Comcast user, trying to get by as best I could. I switched in a heartbeat when FiOS was offered in our locale and am glad I did. Fabulous picture quality and channel selection with HD, and unlike Comcast it never goes "down." The DVR is extremely intuitive to program, has great capacity, and I love its multi-set capability. FiOS also has very useful on-screen search capability, though its online guide is so easy to use I seldom need to resort to it. With all I am now saving on anti-depressants, I might buy a bigger set!

When my boyfriend and I moved into our new home, we were super excited that Verizon FiOS was available. We loved our service, but 1.5 years after we moved in, "cable" came knocking with a seemingly incredible "customer win back" deal. I called Verizon twice to see if they could match the terms that "cable" had quoted us but unfortunately they couldn't. Being in law school, a $60 a month savings is a lot so we decided to give "cable" a try, especially since there wasn't a contract. Boy was that a mistake. Within 4 days of returning from our trip I was canceling "cable" and scheduling Verizon to come back out to hook our FiOS back up!

Verizon FiOS customer service has always been professional and courteous even when I'm upset AND the rep was able to get us a deal just about as good as the one I thought I was getting with "cable". We were so relieved once we got our FiOS back, we will NEVER be leaving again! We also recently upgraded our Verizon Wireless cell phones to a Droid X and iPhone. Now we are able to take advantage of some really awesome FiOS features like using our cell phones as remotes and the remote DVR, and watching movies we rent through our phones. There are so many extras with FiOS it is definitely worth it and in my opinion, when I know I can call customer service and be greeted with the respect a loyal customer deserves, it makes the service all the more worthwhile.

We live in lower Bucks County, PA and the only provider here for very long was Comcast. Others had tried repeatedly to gain access to the area but something always happened and they never arrived. On or about 2008 Verizon had said they were putting in a network and it would be available by the end of the year. A few neighbors had signed up for FiOS but they were only using it for computers. Last year Comcast started added more fees and breaking down their all-in-one packages to the point where their prices almost doubled. That's when we decided to try FiOS. Now we ask ourselves why did we wait and more importantly, why were we paying so much? Verizon's bundled FiOS system is outstanding, plus we now have live feeds on channels Comcast could only do through On Demand. In Verizon's middle plan we actually gained 32 channels that we had never seen before, and at a price that is very affordable. Why wouldn't anyone sign up for FiOS? We just love it!

I love how I can just set the DVR to record all 12 of the series I watch. I no longer have to set up my separate DVR every night, check that the disk has enough room, and check which shows are repeats. The only big defect is that the display on Verizon's DVR just says PLAY when it is playing, rather than saying the elapsed time in the show the way my separate DVRs always have. That is extremely annoying. If I want to see the elapsed time, I have to click Info, and then I get a display that blocks a large part of the screen (it wouldn't be so bad if it were tiny). Other than that, the Verizon DVR is fabulous.