What's the difference between FiOS and Standard services?
From the blazing speed and crystal clarity of the 100% fiber optic FiOS® network to the proven reliability of our standard services, Verizon provides TV, Internet and phone products that will exceed your expectations today—and continue to delight you down the road.
FiOS
FiOS is Verizon’s newest service. Verizon FiOS TV, FiOS Internet and FiOS Digital Phone services run on a sophisticated network of 100% fiber-optic designed to enhance speed and clarity so you can enjoy the fastest Internet in the U.S. and TV with the best HD picture quality.
Standard
Standard Verizon Internet and Standard Phone services run on a copper wire network and utilize dependable DSL Internet technology offering top-rated reliability at an affordable price offering. For TV, we've partnered with DIRECTV®, to bring you the highest-quality satellite TV with an impressive lineup of HD channels.
Because not all Verizon services are offered in all areas, you’ll want to check availability before making any decisions. Here’s the good news: No matter what type of TV, Internet or phone plan you choose, one thing will stay the same. You can trust Verizon to consistently deliver the speed, quality and network reliability you need to stay connected to your world.
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If you are not already enjoying Showtime®, HBO®, and/ or Cinemax® as part of your FiOS TV plan, you can easily add one or more of these great channels, and receive 50% off the first 12 months.
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What's the difference between FiOS and Standard?
FiOS
FiOS is America's largest 100% fiber-optic network. It's different from cable because we send a direct pipeline full of thousands of super-thin glass strands straight to your house. Each strand is able to deliver massive amounts of data. There's no additional video compression, so you see crisp clear TV images and brighter colors. And Internet speeds that let you surf, work and play online as fast as you wanna go. You won't find anything like it with cable.
Standard
Reliable services at an affordable price. We're working on bringing FiOS to every household in Verizon's service area. But until we can get to everybody, we offer our highest quality standard services, including reliable, high-speed Internet at an affordable price, the best satellite TV service with the most HD channels available anywhere, and home phone service. You can bundle them together at a reduced price. So you can save money while having everything together on one bill.
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What information will I need to provide when ordering online?
To order service, you may be required to provide the following:
- Name (first & last)
- Valid address
- Valid contact number
- Valid email address
If opening a new account with Verizon, a credit application is required. You will need to provide a valid Social Security number or an alternate means of identification. We will verify this information with a credit bureau and notify you via email if we need additional information. All information is kept confidential and secure. In addition, some services require a valid credit card number for ordering.
Is my Social Security number required?
Your Social Security number is not required; however we will need to check your credit history in order to process the order, and supplying your Social Security number makes this process faster. Your Social Security number is transmitted securely. If you choose to continue your order without entering your Social Security number, you may be contacted for additional information before your order can be completed.
Can I keep my current telephone number when I switch to Verizon?
In many instances it is possible to keep your current home phone number when you set up new Verizon phone service. During the online ordering process, simply provide us the number you want to keep and use with Verizon phone service, and we will check to see if it can be switched to Verizon.
After I start an order online, can I save my progress and resume my order later?
Yes! You can save your cart for 10 calendar days. Simply start an order, and click on the shopping cart icon in the upper right corner of any page. After saving your order you’ll be sent a link in your confirmation email that will bring you right back to your saved order.
The Verizon business offices will not have access to your saved order.
What will my actual bill look like?
Verizon bills in advance for most services. For example, we would bill February service at the end of January.
Your First Bill
Your first bill will include partial month charges for your first month of service, an advance charge for the next month of service, and applicable set up fees for the new services you ordered.
View a sample bill with a plan similar to the one you have selected. (Please note that this bill is an example, and may differ from your actual bill.)
Can I pay my bill online?
Yes. Sign up for Verizon Paperless Billing for a convenient and environmentally friendly way to pay your bill online 24/7. You can view your current or past bill, pay your bill, add services, or make changes to your account and profile online anytime. You can pay by debit or credit card, or schedule automatic bill payments directly from your bank account.
In just one year, Verizon customers that have signed up for Verizon Paperless Billing have saved over 6,000 trees and 400 tons of paper.
1Download time estimates based on maximum connection speeds. Actual speeds will vary.
†$100/$200 via Verizon Visa® Prepaid Card issued by MetaBankTM, member FDIC, pursuant to a license from Visa U.S.A. Inc. Use where Visa debit cards are accepted. Must have service for 60 days with no past-due balance. Card mailed within 90 days of install date. Other card terms and conditions apply.
^One HD DVR receiver that serves your entire home. Connect up to 4 rooms. - Add'l equipment and advanced receiver fees required. Minimum 2-room set-up may be required for free Genie upgrade offer.
Offer for new SHOWTIME, HBO and Cinemax customers only. Discount applied via bill credits for first 12 months; beginning month 13 standard programming rates apply. Equipment & other charges, taxes & terms apply. HBO®, Cinemax® and related channels and service marks are the property of Home Box Office, Inc. SHOWTIME and related marks are trademarks of Showtime Networks Inc. a CBS company.
FIOS DOUBLE PLAY – 2-YEAR AGREEMENT
Limited-time offer for new FiOS TV or Internet residential customers who order a new FiOS Double Play bundle online. Promotional rate available via $15 bill credit for 24 months; beginning month 25 standard rates apply. Price guarantee applies to base monthly rate only; excludes optional services and equipment charges. Rate may increase after 24 months. 2-year agreement required. Beginning month 2, up to $230 early termination fee (w/ $10/mo. prorated reduction) applies.
Limited-time offer only for existing Verizon High Speed Internet residential customers who switch to FiOS Internet with subscription to a FiOS Internet and phone bundle online. Promotional rate available via $30 bill credit for first 24 months; beginning month 25 standard rates apply. Price guarantee applies to base monthly rate only; excludes optional services and equipment charges. Rate may increase after 24 months. 2-yr. agreement required. Beginning month 2, up to $230 early termination fee (w/ $10/mo. prorated reduction) applies.
FIOS DOUBLE PLAY – NO ANNUAL AGREEMENT
Limited-time offer for new FiOS TV or Internet residential customers who order a new FiOS Double Play bundle online. Promotional rate available via $15 bill credit for first 12 months only and $5 bill credit for months 13-24; beginning month 25 standard monthly rates apply. Price guarantee applies to base monthly rate only; excludes optional services and equipment charges. Rate may increase after first year.
Limited-time offer only for existing Verizon High Speed Internet residential customers who switch to FiOS Internet with subscription to a FiOS Internet and phone bundle online. Promotional rate applied via $30 bill credit for first 12 months and $20 bill credit for months 13-24; beginning month 25 standard monthly rates apply. Price guarantee applies to base monthly rate only; excludes optional services and equipment charges. Rate may increase after first year.
FiOS TRIPLE PLAY ONLINE - 2-YEAR AGREEMENT
Limited-time offer for new FiOS TV and Internet residential customers in selected areas subscribing to a FiOS Triple Play bundle and Multi-Room DVR online. Promotional rate applied via $25 bill credit for 24 months;beginning month 25 standard monthly rates apply. Price guarantee applies to base monthly rate only; excludes optional services and equipment charges. Rate may increase after 24 months. Multi-Room DVR discount applied via bill credit for first 12 months; beginning month 13 standard equipment charges apply. 2-year agreement required. Beginning month 2, up to $230 early termination fee (w/ $10/mo. prorated reduction) applies.
Limited-time offer for new fiber-ready FiOS TV or Internet residential customers (w/ existing Optical Network Terminal) subscribing to a FiOS Triple Play bundle online. Promotional rate available via $30/$35/or $45 bill credit for first 24 months only; beginning month 25 standard rates apply. Price guarantee applies to base monthly rate only; excludes optional services and equipment charges. Rate may increase after 24 months. 2-year agreement required. Beginning month 2, up to $230 early termination fee (w/ $10/mo. prorated reduction) applies.
Limited-time offer only for existing Verizon High Speed Internet residential customers who switch to a FiOS Triple Play bundle with new FiOS Internet online. Promotional rate available via $35 bill credit for first 24 months; beginning month 25 standard monthly rates apply. Price guarantee applies to base monthly rate only; excludes optional services and equipment charges. Rate may increase after 24 months.
FiOS TRIPLE PLAY ONLINE - NO ANNUAL AGREEMENT
Limited-time offer for new FiOS TV or Internet residential customers subscribing to a new FiOS Triple Play bundle online. Promotional rate available via $25 bill credit for first 12 months and $10 bill credit for months 13-24; beginning month 25 standard monthly rates apply. Price guarantee applies to base monthly rate only; excludes optional services and equipment charges. Rate may increase after first year.
Limited-time offer for new fiber-ready FiOS TV or Internet residential customers (w/ existing Optical Network Terminal) subscribing to a FiOS Triple Play bundle online. Promotional rate available via $30 or $35 for first 12 months and $20 bill credit for mos. 13-24; beginning month 25 standard monthly rates apply. Price guarantee applies to base monthly rate only; excludes optional services and equipment charges. Rate may increase after first year.
Limited-time offer only for existing Verizon High Speed Internet residential customers who switch to a FiOS Triple Play bundle with new FiOS Internet online. Promotional rate available via $35 bill credit for first 12 months and $20 bill credit for mos. 13-24; beginning month 25 standard monthly rates apply. Price guarantee applies to base monthly rate only; excludes optional services and equipment charges. Rate may increase after first year.
GENERAL: $2.42 Regional Sports Network Fee, & other fees, taxes, equipment charges & terms apply. Activation fee waived via bill credit. Subject to credit approval & may require a deposit. FiOS and FiOS Digital Voice available in select areas. Actual speeds may vary. Where applicable, battery backup available for standard fiber-based voice service, FiOS Digital Voice & E911 (but not other voice services).
BONUS OFFER: $5 monthly BONUS discount is a limited-time offer for new Verizon FiOS Triple Play or FiOS Double with new FiOS TV or Internet residential customers. Available on select bundles at specific address only. Discount is applied via bill credits for 24 consecutive months.
HIGH SPEED INTERNET
These plan prices available exclusively to new residential Verizon High Speed Internet customers.
Speeds and service availability vary. High Speed Internet Enhanced service will be provisioned based on customer location and Verizon line qualification requirements. Most will qualify at 1.1–3 Mbps speed tier. The 3.1–7 Mbps and 7.1–15 Mbps service tiers ranges are available in select locations only. Availability subject to final confirmation by Verizon.
HSI TRIPLE PLAY BUNDLE: Offer for new HSI customer with Verizon Regional Essentials (or Freedom Essentials) subject to credit review. Rates may increase after 1st year. Price includes $9.99 monthly discount for bundling qualifying Verizon and DIRECTV services. All services must be billed by Verizon in order to receive the discount. One-time charges up to $60 apply to HSI 0.5 to 1 Mbps speeds only. Additional charges, taxes & terms apply. Service availability and actual speeds vary. VZ line qualification requirements. HSI not available in all locations. $120 in online savings: $5/month discount via bill credit for customers ordering online will commence after service activation and will continue for 24 consecutive months. Verizon Wi-Fi available with select packages. Software limitations and other terms apply. Visit verizon.com/wifi for details and availability.
STANDALONE: Limited time offer for new HSI customers with Verizon home phone service subject to credit review. Rates may increase after first year. Additional charges, taxes and terms apply. High Speed Internet: One-time charges up to $60 apply to HSI 0.5 to 1 Mbps speeds only. Service availability and actual speeds vary.