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Verizon 2005 Interactive Annual Report

Verizon Wireless is committed to offering customers the most reliable service on the nation’s best wireless and data network. We’ve been recognized consistently as a leader in the U.S. wireless industry for our superior network coverage, products and services, as well as for our outstanding customer support. In 2005, Verizon Wireless posted the lowest customer churn rate – an indicator of customer loyalty – among national carriers. We provide customers with the highest level of satisfaction by offering quality products and innovative services, and we proudly stand behind our motto: “we never stop working for you.”

Verizon Wireless has been a strong growth engine for the corporation and keeps getting better with time. In 2005, our solid business fundamentals and innovative new services helped add a record number of new subscribers while delivering strong revenue growth and healthy margins. Best of all, we have a business culture that is driven to deliver continuous improvement and innovation year after year.

A major development in 2005 was Verizon’s continued expansion of the largest wireless high-speed broadband network in the U.S., now available to 150 million Americans in 180 major metropolitan areas coast to coast. Mobile professionals can be more productive outside of the office with BroadbandAccess service from Verizon Wireless, which offers users DSL-comparable speeds. BroadbandAccess provides mobile workers access to their corporate information just as if they were attached to a high-speed wired connection, but with the freedom of true mobility.

V CAST, also available on the Verizon Wireless broadband network, is the nation’s first wireless multimedia service for consumers. Launched in early 2005, V CAST delivers crystal clear on-demand content such as short broadcasts, 3D games, and music videos from news and entertainment sources and other innovative content providers.

Verizon Wireless continued its reputation for innovation by introducing the world’s most comprehensive music service,
V CAST Music, in early 2006. This service offers customers the ability to download a wide variety of music over the air directly to their wireless phones or straight to their computers. V CAST Music from Verizon Wireless gives customers immediate access to songs from well-known artists and lets customers play music on their wireless phones – the same device they have come to rely upon for entertainment, information and mobile communication.

V CAST Music is the mobile music experience that consumers have been craving. It further emphasizes the leadership role Verizon plays in bringing customers the entertainment content they want and the mobility they need in today’s fast-paced world.

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* This is an interactive electronic version of Verizon’s 2005 Annual Report to Shareholders, and it is intended to be complete and accurate. The contents of this version are qualified in their entirety by reference to the printed version. A reproduction of the printed version is available in PDF format on this website.