| Managed Network Services: A Single Point of Contact For Your Entire Network |
From network architecture to management of first-, second-, and third-level engineering support, Verizon IT provides end-to-end LAN/WAN management. As part of the Verizon Communications family of companies, Verizon IT can help migrate additional network and communications services by aligning with Verizon Enterprise Solutions Group, who specialize in voice, video, data, and IP solutions for Fortune 1000, large business, education, and government — federal, state, and local.
Our highly-redundant monitoring systems include four primary services that:
- Manage and monitor the infrastructure of LAN/WAN networks that are SNMP manageable.
- Manage and monitor frame relay networks utilizing intelligent CSU/DSU onsite at termination points, with a Permanent Virtual Circuit (PVC) routed back to the EPG.
- Deliver a complete, interactive view of your entire enterprise network, from frame relay circuits and WANs to LANs and RMON Technology.
- Provide fault, performance and configuration management of ATM access equipment, including Web-based, easy access reporting.
All of our services are backed by a comprehensive, detailed and customized Service Level Agreement (SLA), and by customer service professionals available around the clock. Your network is available when and where you need it. And a dedicated customer account team works with you to continuously assess SLAs and service requirements throughout the life of the contract.
|
