Verizon IT's Data Center Outsourcing Solutions
Providing Information Technology solutions is our business. We offer a complete suite of data center outsourcing services for all major platforms in mainframe, midrange, and client-server technologies.

• Features & Benefits of Data Center Outsourcing
• Straight Answers about IT Outsourcing

Verizon IT Raises the Standards to Deliver Real Business Value

1. Verizon IT is a force in the market.
Verizon has been providing data center management and data center outsourcing services since 1967 and is now one of the largest IT services organizations in the United States, with state-of-the-art infrastructure.

2. Verizon is listed in "Leaders" quadrant of Data Center Outsourcing report
We are listed in the "leaders" quadrant of the Gartner report, Data Center Outsourcing Magic Quadrant 2005. The report positions leading providers of data center outsourcing services based on their ability to execute and their completeness of vision.

3. We have the depth of services to provide single-source support.
For mainframe, midrange, and client-server technologies, customers receive a vast array of services in support of IT infrastructure management:

• ISO-certified operations support
  This includes the ongoing maintenance and monitoring activities required to ensure that our customer's system runs smoothly and efficiently, from system monitoring to backup and recovery services. Our staff is on site around the clock to proactively monitor system performance, and to diagnose and resolve issues and Verizon's quality management system is ISO 9001:2000 certified (BVQI). In fact, we've received certification for seven consecutive years. Verizon is the largest single organization ISO 9001:2000 certified. 
  
• Hardened data center environment
  We have access to world-class data centers (strategically located across the country), which are protected from power outages and hardened against natural disasters. Business continuity features include redundancy for power and telecommunication connections.
  
• Tri-level security service
  Our approach validates that all customer applications operate in a safe and reliable environment by covering three areas of security: Physical, data, and network.

4. We've defined a new industry standard — accountability.
The ultimate success of outsourcing is determined by how well a provider aligns and commits its capabilities with a customer's business objectives. Verizon IT's unique accountability service platform does just that — in three specific areas:

• Team –  Provides a level of quality and continuity of account service by dedicating account service representatives at three levels. See more on our Account Management Model.
  
• Terms – Customer accountable pricing that coincides with specific customer objectives.
  
• Transition and Tracking – Provides concrete service level agreements and other specific measures by which a customer can objectively and precisely judge our performance.

 »  More Features and Benefits of Data Center Outsourcing with Verizon IT

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