Verizon Business is the leading global IT, Security and Advanced Communications solutions provider to Enterprises and Governments. As part of Verizon Communications a company with nearly $108 billion in annual revenue Verizon Business serves 98 percent of the Fortune 500 with offices spanning 75 countries. Our comprehensive solutions and service portfolio range from virtual private networks (VPNs) and network services to application services, security solutions and hosting.

Verizon Business is moving forward with network enhancements and business process enhancements that will provide the foundation for next-generation services and a consistently excellent customer experience. By combining our expertise, global reach and cutting edge solutions with the right technologies and our transformative network computing platform we are in a strong position to deliver according to our customers needs whether it be reducing risk, modernizing infrastructure or increasing reach and speed to market. We help our customers find solutions to their business issues enabling them to drive business continuity strategies and improve global customer service. Our breakthrough technology and continued innovation embody our heritage and customer-centric focus.

Functional Responsibilities:
Depending on client base, you will have the ability to take joint ownership of assigned accounts with Account Manager and lead account management on technical pre-sales issues.

-Communicate with clients about emerging technologies, plus communication strategies and develop an understanding of clients business needs in order to protect, retain and increase revenues.
-Develops strategie with customers to anticipate and address long-term business needs.
-Anticipate the customers needs and identifies appropriate alternatives.
-Called upon to provide technical information for difficult, sensitive or critically important accounts.
-Influence customers and diffuses potential problems.
-Identify sales opportunities/solutions and positively contribute to account planning utilizing Sales Engineering tools.
-Communicate effectively with other "virtual team" members (Business Consultants, Bid Management, Operations, Customer Services, and Billing) to ensure swift resolution of problems and assist in the development of Sales Engineering/Sales/Support teams via training and coaching.
-Provide input for proposals/RFPs/RFIs/ITTs by producing network diagrams, responses, etc to Technical Sections against Verizon Business standard/ non standard deliverables and required technical oriented descriptions, thereby demonstrating how client business goals can be met.
-Develop and maintain a comprehensive understanding of both the communications industry and Verizon Business systems, procedures, networks, products and services to enable effective client communications.
-Provide accurate account information/reports to Sales Engineering / sales management on a regular basis.
Qualifications: -Requires a broad range of skills within a professional discipline to effectively perform complex assignments; demands familiarity with principles, theories, concepts and technologies as well as applied knowledge of established procedures, policies and practices.
-Generally requires a BS degree and 7+ years experience in a related discipline.
-Requires a high-energy individual with a positive attitude, good teamwork and mentoring skills and customer presentation experience is required.
-Local anguages skills in Mumbai, with strong and proven written and verbal English skills are a minimum qualification.
-Must have excellent interpersonal and presentation skills.
-Demonstrates a balance of technical knowledge, strategic capabilities, career experiences and competencies.
-Practices and delivers values-based behaviors, attitudes, and results.

-PREFERRED: Professional Certification (ITILv3, CCIE/CCNP/DP, Juniper, CISSP, CISA, CISM, MSCE, VMWare, etc)
Additional Qualifications: If you possess the required skills and are looking to join a global leader in the communications industry, we welcome you to apply online.
Job ID: 473960