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Do you have questions about your Verizon billing? Is there a question about a charge on your bill or about your billing cycle?

Review the FAQs below for answers to your questions. If the FAQs don't include your question, please call (888) 649-9500.

Billing FAQs

When does billing begin?
Can I bill my Verizon Broadband charges to my telephone bill?
What charges should I expect to see on my first bill?
I have a question about my Verizon Broadband bill. Who do I contact?
How can I update or make changes to my Verizon Broadband account?
What are Verizon Broadband Rewards?
Are there additional monthly charges for networking?
What is the Service Fee that appears on my bill?