Computer

From the Home Monitoring and Control Web site on My Verizon:  

Log in to http://monitoringcontrol.verizon.com with your Verizon Online User Name and Password. From the Home Control main menu, select Device Settings. Click the Door/Window Sensor thumbanil to access your device.

Smartphone

From the Home Control mobile app:

From the Home Control dashboard, tap:

Learn more about the mobile app

FiOS TV*

From the FiOS TV Main Menu, select Home Control. From the carousel at the bottom of the screen, locate the Device panel and select your Door/Window Sensor. 

*A FiOS TV subscription is required to use the Home Monitoring and Control service from the FiOS TV application.

 Learn more about the FiOS TV app.

Computer

Review your Door/Window Sensor Status: A "Closed" status means the door or window is physically closed. An "Open" status means the door or window is physically open.

To update your notification settings: From the My Devices page, select your Door/Window Sensor. From the Device Settings window, select if you would like to be notified by email, text message.

Note: To update the email address or mobile number associated with your Notifications, select Notifications from the top navigation. More information about Notifications

Smartphone

(Compatible) 

A "Closed" status means the door or window is physically closed. An "Open" status means the door or window is physically open.

You can only update your notification settings from the Home Monitoring and Control Web site on My Verizon.

FiOS TV 

A "Closed" status means the door or window is physically closed. An "Open" status means the door or window is physically open.

You can only update your notification settings from the Home Monitoring and Control Web site on My Verizon.