Verizon Support
Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.
Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
Home
  • QuickGuides
  • TV
  • Internet
  • Phone
  • Home Control
  • Billing & Account
  • Forums
  • My Support
  • Contact Us
    •

    FiOS Internet

    I want to:

    Topics

    More help

  • Print


    • Using the D-Link router's configuration utility to test your Ethernet cable
    1. If you have re-connected both ends of your Ethernet cable, but the LAN lights still aren't illuminated, you can use the D-Link router utility to test the cable.


    2. Open a browser like Internet Explorer or Firefox and enter http://192.168.0.1 in the Address field.


    3. Enter your router user name and password. If you didn't change the user name and password during installation, enter Admin as the user name and leave the Password field blank.


    4. Select the Tools tab.


      5. Figure depicting D-Link Tools tab

    5. Select Cable Test in the left navigation panel.
      • If you checked the Ethernet cable connections but the cable test shows it is as disconnected, the cable is bad and should be replaced.

    Figure depicting D-Link Tools tab


    Privacy SettingsAccept CookiesAccept Cookies Figure depicting D-Link Tools tabFigure depicting D-Link Tools tab
    Contact Us
    Verizon SignIn Alerts

    Sign in

     

    for personalized, convenient support

    What's this?
    Did you know?

    Many equipment problems can be fixed in less than
    5 minutes!

    Make sure your equipment is plugged in and that the power is working in the rest of your house

    Verizon

    • Services
    • Shop
    • Support
    • Site Feedback
    • Announcements

    Shop FiOS

    • FiOS Internet
    • FiOS TV
    • FiOS Digital Voice
    • FiOS Bundles
    • Flex View

    Shop Standard Services

    Account & Services

    Email, News, & TV

    • Check Email
    • TV Listings

    Support