Verizon Support
Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.

Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
Home

FiOS Internet



Verizon FiOS Internet Service System Requirements

Verizon FiOS Internet Service provides the same features as our Verizon High Speed Internet and requires similar equipment. It is the fiber optic technology and the speed that sets Verizon FiOS Internet Service apart.

 

___________________________________________________________________________

 

About Fiber Optic Technology

 

Verizon FiOS Internet Service uses state-of-the-art fiber optic technology to deliver broadband Internet access to your home.
 

Advantages:


  • Faster connection speeds
  • More bandwidth for phone lines, data transfer, videos, and television
  • Stronger signal over longer distances
  • Clearer phone conversations and video reception

Advantages of Fiber Optic Technology Graphic
 
Fiber Optic Strand

 
 
 
How it works:


When you access the Internet, a fiber optic cable carries the laser-generated pulses of light to transmit the data signal to your home. Once the signal has arrived, an Optical Network Terminal (ONT) converts it to an electrical signal that is understood by your computer.

Your ONT takes all converted incoming information and delivers it to your router via an Ethernet cable. After the signal has passed through your firewall, the Ethernet cable carries the signal to the Network Interface Card plugged into your computer.

 


How Fiber Optic Technology Works
 
How fiber-optic technology works
___________________________________________________________________________

System Requirements

System requirements are a list of the minimum hardware and software resources your computer needs to work with Verizon FiOS Internet Service. There are two ways to find out if your computer meets the Verizon High Speed Internet requirements:

 

 

Check automatically
 Check manually

 

 

Check My PC

 

If you are viewing this page with the same computer that you will use with FiOS Internet, you can use the *Check My PC tool to check your computer automatically.

 

 

 

 

FiOS system requirements page

 

Check your computer manually to see if it is compatible with FiOS system requirements:

 

 

*The Check My PC tool may take a few moments to run, and is not compatible with Macintosh computers. If you are a Mac user, check your Mac manually.

 

___________________________________________________________________________

FiOS Internet Equipment

 

Verizon Online provides and installs the equipment needed for your FiOS connection. This equipment includes:
 


 

  • Optical Network Terminal (ONT)

     

    Translates the pulses of light that carry the data over the fiber optic cable into electric signals that are recognized by your computer.

     

  • Battery Backup Unit (BBU)
    Provides up to eight hours of power in case your ONT Power Supply Unit is accidentally unplugged or in the event of a commercial power failure. The back-up battery is for voice service and does not supply power for Internet or video services. 

  • The router

     

    Provides the access point to the Internet and includes a firewall to help protect your computer from unauthorized access by hackers. Depending on when you subscribed to Verizon FiOS, you may have received a D-Link or Actiontec router.

___________________________________________________________________________

Installation

Verizon FiOS Internet Service installation is a two-step process. To ensure a fast and trouble-free installation, review the Get Ready checklist prior to your installation day.

Learn more about what happens during FiOS Installation
 


Privacy SettingsAccept CookiesAccept Cookies SolutionDesc1=15215;
Verizon SignIn Alerts

Sign in

 

for personalized, convenient support

Did you know?

Many equipment problems can be fixed in less than
5 minutes!

Make sure your equipment is plugged in and that the power is working in the rest of your house

Verizon

  • Services
  • Shop
  • Support
  • Site Feedback
  • Announcements

Shop FiOS

  • FiOS Internet
  • FiOS TV
  • FiOS Digital Voice
  • FiOS Bundles
  • Flex View

Account & Services

Email, News, & TV

  • Check Email
  • TV Listings