Fast, easy 24/7 solutions- right on your desktop.
Complete solutions to start or grow your business with less than 20 employees.
Solutions to build, enhance or outsource your multi-site technology needs.
Global and national enterprises, governments and wholesalers
Do not check if a public computer.
Whether you qualify for our FiOS or Standard services, you will enjoy fast Internet, an impressive lineup of HD channels and reliable phone service. Learn more.
About FiOS
FiOS Internet
FiOS TV
FiOS Digital Voice
FiOS Bundles
High Speed Internet (DSL)
DIRECTV®
Home Phone
Standard Bundles
Home Monitoring and Control
Verizon Wi-Fi
Security & Backup
Device Protection & Premium Support
Shop for the products you want, explore options and get the best offer available when you order service online. Shop & Compare.
Shop All Services
Build Your Own Bundle
FiOS Plan Advisor
Renew or Change Your Bundle
Add or Change Services
Order New or Move Your Existing Service
View My Bill
Pay My Bill
Enroll in Auto Pay
Sign up for Paper Free Billing
View All
Manage My Services
Manage My Internet
Check My Internet Speed
Manage My TV
Program My DVR
Get Premium Channels
Sign In to My Verizon
Forgot User ID or Password
Update My Email Address
Change My Billing Address
Change My Password
Manage My Sub Accounts
Manage My Verizon Notifications
Check My Email
View My TV Listings
QuickGuides
Internet
TV
Phone
Wireless
Repair Status
Account Overview
View and Pay Bill
Order Status
Contact Us
Upgrade My Account
Check Verizon Announcements
Buy New Equipment
Change Plan
Check Repair Status
Manage DVR
Visual 411
Go to Email, News, & TV to manage your email, view your favorite TV shows, search the web, stay up to date with current news and more.
Manage your My Verizon account and series quickly and easily, all online.
Fast, easy 24/7 solutions-- right on your desktop
I want to:
Topics
More help
Troubleshooting the ONTVerify that the Optical Network Terminal (ONT) is receiving power. The ONT is a small Verizon box located on the outside of your home. It has a power cord that goes into your home where it plugs into an existing standard AC outlet.
for personalized, convenient support
Many equipment problems can be fixed in less than 5 minutes!
Make sure your equipment is plugged in and that the power is working in the rest of your house
Get personalized Support content, Alerts and Notifications when you Sign In with your My Verizon ID and Password.
You're being redirected to the FiOS Internet support page.
Enter your User ID or Verizon phone number to find your Internet service.
Or Sign in for the best support.
*Actual speed will be provisioned at the highest optimized speed range at your location.
Check My Alerts for important information about your Verizon account, appointments, equipment, local outages and more.