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Before you install: Purchase a VISS Plan
Install VISS: Download VISS
VISS Installation Guide (PDF): Consumer Mac | Windows Small Business Mac | Windows VISS installation steps Quick Steps | Detailed Steps Activate VISS: General activation information Upgrade VISS: Mac | Windows
Restoring Connection after McAfee Update
I can't activate VISS
VISS McAfee Product Support Web site
McAfee Virtual Technician Tool
Upgrade to VISS Powered by McAfee
On December 15, 2010, Verizon Online will only support VISS Powered by McAfee.
Learn more: Windows or Mac
General VISS Information
VISS Features: For PCs | For Macs
System requirements
Macintosh compatibility
Existing security products
Billing for VISS
Using VISS Features
Firewall: Windows | Mac
Identity Protection
PC Optimization Tools Anti-Spyware
SiteAdvisor Installation Guide (PDF): Mac | Windows *The SiteAdvisor trademark is used under license from McAfee, Inc.
Features: Mac | Windows
User Guide (PDF): Mac | Windows
Installation Guide (PDF): Mac | Windows
Upgrade Guide (PDF): Windows
Anti-Virus
Configure Anti-Virus: Windows | Mac
Scan email/attachments: Windows | Mac
Conduct manual scans: Windows | Mac
Set up scheduled scans: Windows | Mac Update Virus Definitions: Windows | Mac
for personalized, convenient support
Many equipment problems can be fixed in less than 5 minutes!
Make sure your equipment is plugged in and that the power is working in the rest of your house
Get personalized Support content, Alerts and Notifications when you Sign In with your My Verizon ID and Password.
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*Actual speed will be provisioned at the highest optimized speed range at your location.
Check My Alerts for important information about your Verizon account, appointments, equipment, local outages and more.