Verizon Support
Verizon Support

In-Home Agent Close

Try the In-Home Agent

Have it? Use it!

Need it? Get it!

Fast, easy 24/7 solutions- right on your desktop.
Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
Home
  • QuickGuides
  • TV
  • Internet
  • Phone
  • Home Control
  • Billing & Account
  • Forums
  • My Support
  • Contact Us
    •

    High Speed Internet

    I want to:

    Topics

    More help

  • Print
    • I want to uninstall the AOL software or toolbar To uninstall the AOL software or toolbar from your computer, use the AOL Uninstaller. Before uninstalling, make sure you back up your personal files so you do not lose any personal information. All screen names and associated settings will be removed once the software is uninstalled.

    To uninstall the AOL software
    1. Close any open applications.
    2. Open the Windows Control Panel.
      • If using Windows XP or Windows Vista, click the Start button, and then click Control Panel.
      • If using Windows 98, Windows Me, or Windows 2000, click the Start button, click Settings, and then click Control Panel.
    3. Double-click the Add or Remove Programs or Add/Remove Programs icon.
    4. Highlight America Online or AOL Uninstaller, and then click Change/Remove or Add/Remove.
      Note: If you selected America Online, you must first select the versions you want to uninstall before clicking Change/Remove or Add/Remove.
    5. Click Search for Older Versions of AOL.
    6. Click to select the versions you want to uninstall, and then click Uninstall.
      Note: If you want to keep downloaded files or Filing Cabinet files for the versions you selected, make sure Downloaded Files and Filing Cabinet Files are selected. The files will be saved on your desktop in a folder named Saved on AOL.
    7. Click Yes. If prompted, click Restart to restart your computer.
      Once you have uninstalled the AOL software, you can reinstall it.

    To uninstall the AOL toolbar
    1. Open the Windows Control Panel.
      • If using Windows XP or Windows Vista, click the Start button, and then click Control Panel.
      • If using Windows 98, Windows Me, or Windows 2000, click the Start button, click Settings, and then click Control Panel
        • .
    2. Double-click the Add or Remove Programs or Add/Remove Programs icon
      3. .
    3. Click AOL Toolbar, and then click Change/Remove or Add/Remove.
         See Also: How do I install or reinstall the AOL software?
    Privacy SettingsAccept CookiesAccept Cookies SolutionDesc1=16448;;SeeAlsoLinks=15165
    Contact Us
    Verizon SignIn Alerts

    Sign in

     

    for personalized, convenient support

    What's this?
    Did you know?

    Many equipment problems can be fixed in less than
    5 minutes!

    Make sure your equipment is plugged in and that the power is working in the rest of your house

    Verizon

    • Services
    • Shop
    • Support
    • Site Feedback
    • Announcements

    Shop FiOS

    • FiOS Internet
    • FiOS TV
    • FiOS Digital Voice
    • FiOS Bundles
    • Flex View

    Shop Standard Services

    Account & Services

    Email, News, & TV

    • Check Email
    • TV Listings

    Support