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Try the In-Home Agent

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Fast, easy 24/7 solutions- right on your desktop.

Customers With Disabilities
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  1. Click Start in the left Taskbar.


  2. Enter Device Manager in the Start Search field.


  3. Start Menu Search


  4. Click Device Manager. [Show Me]


  5. Click Continue if the User Control window displays.


  6. Click the plus (+) in front of Network adapters to expand this section. [Show Me]


  7. Confirm that you have a wireless network adapter installed.


  8. Device Manager


  9. Close Device Manager.
  1. If you've confirmed you have a wireless network adapter installed, you're ready to connect to your network. Select your Operating System from the list below for step-by-step instructions.

    If you don't have a wireless network adapter installed, you must verify you have the required windows components and install the wireless network adapter before you can connect to the network.
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Many equipment problems can be fixed in less than
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