Lifeline Discount Program Lifeline Discount Program Lifeline is a federal assistance program that offers telephone discounts to qualified low-income customers. 

If you qualify for the Lifeline discount service, you are eligible to receive a reduced rate on your Verizon monthly bill.  

Some states also provide a discount on the cost of installing the new service, and toll blocking is available at no charge to Lifeline customers.

Only one Lifeline discount is allowed per household.  A household is not permitted to receive Lifeline benefits from multiple providers. 

Other service providers may use terms other than "Lifeline" to describe the Lifeline assistance program, so if you are receiving a discount from another telecommunications company, including a wireless provider, you are not eligible for the Lifeline discount with Verizon.
 
Qualifications for the Lifeline discount program vary by state.  

To see if you qualify and to obtain an application for your landline service, please select the appropriate state from the list below. Lifeline Applications by State
(Click to download)
Connecticut
English (PDF)
Spanish (PDF)              
Delaware
English (PDF)
Spanish (PDF)
Florida
English (PDF)
Spanish (PDF)
Maryland
English (PDF)
Spanish (PDF)
Massachusetts
English (PDF)
Spanish (PDF)
New Jersey
English (PDF)
Spanish (PDF)
New York
English (PDF)
Spanish (PDF)
North Carolina
English (PDF)
Spanish (PDF)
Pennsylvania
English (PDF)
Spanish (PDF)
Rhode Island
English (PDF)
Spanish (PDF)
Virginia
English (PDF)
Spanish (PDF)

*California
For questions and/or to obtain an application, please call toll free 1-800-VERIZON (1-800-837-4966).
 
*District of Columbia (DC)

For questions and/or to obtain an application, please call the District Department of the Environment (DDOE) Energy Division at 311 between 8:30 AM - 4:00 PM, Monday through Friday, to make an appointment.

 
*Texas

For questions and/or to obtain an application, please call the Texas Low Income Discount Administrator (LIDA) toll free 1-866-454-8387.

Additional Information
Additional information about the Lifeline discount program can be found at www.lifelinesupport.org.   After accessing the website, click on the Lifeline tab.  Next, click on the Lifeline Program link and under Quick Links click on Eligible for Lifeline Benefits? – See If You Qualify.