Video Issues
- There is no video when the TV is turned on
- Why does the screen display as black with "0:00: in the LED window?
Media Guide Issues
Why can't I see program information for some programs in the Media Guide?
Audio Issues
Why can I hear audio even though the Mute icon is showing on the screen?
Video On Demand Issues
Why can't I read the text on an On Demand program after viewing it?
Multi-Room DVR Issues
- No Multi-Room DVR menu appears on my standard Set-Top Box
- Why does the screen go black when I'm watching certain recordings?