Ethernet Service

Access Training

Verizon offers a comprehensive training program, using facilitator-led web conferencing workshops, multi-media workshops and Web-Based Training.

May 2012 Workshops
April 2012 | June 2012

Workshops introduce new products, explain revised processes and cover the "how to" associated with Verizon's access products. Workshops also demonstrate how to effectively apply order samples, job aids and business rules.

Workshop Description Date/Time Registration

There are no workshops for the Month of May, 2012.


Multi-Media Training

We have captured several SONET Ordering Workshops on video for you to review at your convenience. Each session is designed to assist you with the successful submission of ASRs for our Optical products. To see the complete library of multi-media recordings available, select the View All link below.

New  SONET Ordering Workshop - IntelliLight Optical Transport Service (IOTS)

View All

Web-Based Training

Requiring only internet browser access, these interactive materials are available to demonstrate the use of both Access Ordering and VTAG. Practice using Access Ordering for both pre-order validation and ASR submission. Learn to use VTAG to enter and manage trouble tickets.

Access Ordering Training

Verizon Trouble Administration Gateway (VTAG) Training

Ethernet Training