About Provisioning For Local Services
The provisioning of local services is integrated into Verizon's local ordering processes. These processes utilize the Local Service Request (LSR) for the order format. Once the LSR parses the appropriate edits, is accepted by our ordering centers, and the due date is agreed upon, the circuit(s) on the order begins going through the provisioning process.
Verizon's enhanced Global Wholesale Provisioning Tracking System (eWPTS) is the system Verizon uses to provision requests once they have entered the provisioning process. There are presently 4 modules covering the various local services available: Hot Cuts, Shared Services, New Lines, and UNE/Resale. Each module has a view the CLEC can use to monitor the provisioning of their circuits.
Hotcut
A Hot Cut is a near-simultaneous disconnection of a Verizon working
loop from a port on one carrier's switch, and the reconnection of that
loop to a port on a different carrier's switch, without any significant
out-of-service period. Learn more about the provisioning process.
Out of hour port out request
An Out of hour port out request is a request prior to 8A and after 5P EST Monday-Friday, or anytime on Saturdays (Sunday ports are not considered). All out of hour port requests must submit a request form and receive approval. Learn more about the provisioning process.
New Line
The New Lines eWPTS module is used to provision the following products:
eWPTS
The enhanced Global Wholesale Provisioning Tracking System or eWPTS is the
online, interactive way to provision and track your Global Wholesale orders. Learn more about eWPTS and how to get access.
UNE-Platform/
Resale
The UNE-P/Resale eWPTS module is used to provision the following products:
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