The processes listed below are guidelines that describe
hot cuts that may be available through your interconnection agreement
or through a state tariff.
The term "Hot
Cut" is used in the local exchange industry to describe the near-simultaneous
disconnection of a Verizon working loop from a port on one carrier's switch,
and the reconnection of that loop to a port on a different carrier's switch,
without any significant out-of-service period. Initially, the loop may be
any of: (a) a Verizon retail loop, (b) a loop being used to provide resold
service, (c) a part of a UNE-P arrangement, or (d) a UNE-L connected, through
a CLEC collocation arrangement, to a CLEC switch, and being used by that
CLEC to provide local exchange service to one of its customers. After the
cutover, the loop would generally be a UNE-L connected through to a different
A system that was created by Verizon
to assist the CLEC community, the RCCC, and Verizon's frame
organization in the coordination functions associated with hot
cuts. It automatically retrieves information on hot cut orders
from Verizon's OSSs, and serves as a "clearinghouse" for a wide
range of data on the progress of those orders. At appropriate
points, it automatically forwards work for review and verification
to the CLEC and to Verizon's RCCC. It provides a secure web
site on which a CLEC (and authorized Verizon personnel) can
view (and download) status information. It also provides a platform
for the delivery of messages between Verizon and the CLEC, thus
in most cases eliminating the need for delivering notices or
making inquiries through telephone calls.
The CLEC submits an LSR via Verizon's
LSI or EDI to Verizon, indicating that it wishes to use the
existing loop to serve the customer. A properly completed LSR
will generate three related Verizon service orders:
A disconnect order, for example to discontinue the existing
retail service where the customer was originally a Verizon
retail customer - this order also creates the 'trigger'
which sends a message to NPAC 48 hours before the due date
indicating that the end user's telephone number will be
ported to the CLEC.
A change order to establish the UNE-L for the CLEC.
A record order detailing listing information, including
The LSR will either electronically flow through Verizon's
ordering systems, be routed to the NMC for manual processing
(assuming that there are issues that can be addressed by the
NMC representative), or be rejected back to the CLEC for additional
The CLEC can communicate with the RCCC via telephone calls
or via eWPTS.
In the West this process is also referred to as a Coordinated
An additional process called a Coordinated Hot Cut Process
is available in the West only. This process is the same as
the Coordinated Conversion process described above, except
that the coordinator in the RCCC will create an open bridge
for the use of the CLEC and the Frame technicians for the
hour surrounding the Hot Cut.
The CLEC initiates the Large Job process by
contacting the NMC to request Project treatment for a group
of orders. The NMC (or the RCCC) then negotiates a due date
and a fall-out date with the CLEC and the frame organization.
The "fall out" date is a separate fallback due date for lines
for which unresolved dial tone problems exist on the day before
the primary due date. In order to allow for quick identification
of the individual orders in the job, the CLEC submits LSRs whose
Purchase Order Numbers (PONs) all start with the same four characters.
All orders in the job that are in a particular central office
and have a particular due date will be assigned to a single
In most respects, including particularly the wiring work required,
the basic and large job processes are identical. The principal
differences lie in the facts that in the Large Job Process:
(a) the due date is negotiated; (b) a single PON prefix is assigned
to all orders included in the Project, as described above; (c)
a specific FDT is required of 23:00 on all Large Job orders,
(d) a "project spreadsheet" is used; (e) the CLEC
is notified by telephone rather than solely through eWPTS of
the completion of each batch of cuts in the Project; and (f)
loops included in a Project can be cut over after normal business
The Batch Hot Cut process will
allow the CLEC to earmark accounts that are targeted to be converted
to UNE loops and submit them to Verizon where the orders will
be held in queue until a "critical mass" of orders is obtained.
The size of the critical mass of orders that will be held will
vary by central office. The hot cut will occur between 6 and
26 business days after submission of the order. The CLEC will
be notified of the actual cutover date six days prior to the
actual due date. A condition of this new Batch Hot-Cut process
is the use of eWPTS.
Batch Hot Cuts Specifics
As orders are submitted that will be part of the Batch
Hot Cut process, they will be held until a critical mass
of orders is reached.
All orders will carry a 26 business day due date.
The minimum holding period by Verizon will be 6 business
days and the maximum holding period will be 26 business
Six business days prior to the due date, CLECs will receive
notification (via eWPTS) of the actual cutover due date.
Three business days prior to the due date, CLECs will
be required to provide Verizon with a "go/no go".
CLECs will be required in their due date minus 3 sign-off
to create a port order in the NPAC database for Verizon
to activate on the due date.
CLECs will be required to include in its due date minus
3 sign-off a verification that the CLEC has created a port
order in the NPAC (Number Portability Administration Center)
database for Verizon to activate on the due date.
Upon completion of the Hot Cut, Verizon will notify the
CLEC through eWPTS.
CLECs must agree to allow Verizon to submit NPAC activations
on their behalf.
Requirements for Submitting Batch Hot Cut Orders:
CLECs must utilize eWPTS.
Expedite requests will be excluded from the Batch Hot
IDLC orders will be removed from the Batch Hot Cut process
and provisioned via the Basic Hot Cut process.
CLECs must have signed Verizon State-Specific Tariff amendment
or Interconnection Agreement.
For UNE-L to UNE-L Batch Hot Cuts Verizon will be unable
to verify that the LNP trigger has been set by the CLECs.
Verizon will attempt to activate the LNP trigger, but any
problems with the LNP aspect of the Batch Hot Cut will need
to be resolved between the two CLECs.